The One Palácio da Anunciada, Lisboa
The One Palácio da Anunciada, Lisboa
The One Palácio da Anunciada, Lisboa
The One Palácio da Anunciada, Lisboa
The One Palácio da Anunciada, Lisboa
+ 333 lainnya
Hotel

The One Palácio da Anunciada

Pena, Lisboa

Review

Tripadvisor
Dari 200 review
Review yang paling membantu
ll_rs2020
05 Okt 2020
Modern, stylish hotel with excellent breakfast. Pool area was nice except for availability - Noticeboard said pool area was open at 9am - could see through Bedroom window at 8am that ALL sunbeds had already been taken. Complained to reception but they couldn’t provide an explanation. Some beds that were ‘occupied’ didn’t have a single person lying on them all day. Spent the whole day lying on the grass. Otherwise a great hotel.
JoseGsGuia
21 Sep 2020 - Bisnis
We've recently hosted our company's anniversary at The One Palácio da Anunciada and we couldn't be happier with our choice of hotel! There's a myriad of options spread throughout Lisbon and it was quite hard to make a decision, but now we know this was the only hotel where we could have done this event. From the sales team (a special thank you note to Inês and Mariana) to the operations team (Bruno Mourão is a star!), everyone made us feel at home and this is something rare. The facilities of the hotel are EXQUISITE, but the attentive and impeccable level of service take the experience to a whole new level. We strongly recommend hosting your event at The One Palácio da Anunciada and if possible, stay overnight! 😊
marianapY9369VL
21 Sep 2020 - Bisnis
Amazing dinner with delicious dishes and super nice staff!! Fun night in a beautiful hotel! We started with a welcome cocktail, nice drinks and finger food. Then the dinner with the amuse-bouche, starter, main dish and desert. All very well presented!
linzerbairn
20 Sep 2020
A 5 star hotel that does not want to be one. The hotel is absolutely lovely in a good location. Just as you would expect, very clean and comfortable with all the expected Covid - 19 regulations in place. The courtyard for breakfast and drinks was just perfection. However, there were so many unexpected flaws (maybe not unexpected after reading recent reviews) that just makes you think "what might have been". It started off at reception. We arrived early and it was a bit of a surprise that the room was not ready, when on their website it states that a room will remain unoccupied for 24h before you arrive due to Covid cleaning. We were told that they would need 2 hours to clean the room..... when we asked about the 24h statement the guy in reception just shrugged and stated "thats what it is". Our confidence in the hotel management dropped immediately at that point. Arriving back at the hotel later, another receptionist was more that helpful, which suggests that it all depends on who you get. I think some customer interaction training is needed. The pool area was pretty cool.... if you could get a bed. There were just not enough around. There was plenty of room to place additional beds on the terrace close by. For the first 3 days we couldn't get near one. Towels were laid onto empty beds for hours on end without anyone being there. In the end we decided to get up early at 8.30am, climbed over the ropes that were placed to to prohibit entry (although it stated a 9am opening)... and placed our towels on a bed. Note that there were already towels there ! It was the only way we could get a bed by the pool. The breakfast menu was amazing, but at Euro 29 p.p it should have been. The food was pretty tasty but could have been a little warmer. As for the room, no complaints. Very comfortable and very clean. House keeping was excellent. Wi-fi worked fine. We had a couple of drinks in the hotel...but the prices were a bit on the extortionate side. Much better to go outside the hotel and sit at one of the many bars or restaurants nearby. As a point of principle, this is what we did, which was a pity as we loved sitting in the courtyard. All in all a lovely hotel but they really need to improve on customer relations. If they could solve that and rectify the poolside bed situation it would probably be worth the 5 stars. Drinks prices?.... I knew it would be higher in hotel.... but it shouldn't be daylight robbery !
Jesper G
19 Sep 2020 - Pasangan
We had a wonderful stay at The One in Lisbon. Great lazy afternoon at the pool, and easy access to everything Lisbon offers at night. The hotel has modern rooms, and is built with respect of the history of the building. The staff was always helpful, and made sure our stay was to our expectations. If you want a place that has it all, The One is The Place😁
Lokasi
Rua das Portas de Santo Antão, 112-134
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2:00 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat The One Palácio da Anunciada?
The One Palácio da Anunciada beralamat di Rua das Portas de Santo Antão, 112-134
Pukul berapa waktu check-in & check-out di The One Palácio da Anunciada?
Waktu untuk check-in di The One Palácio da Anunciada adalah mulai dari pukul 2:00 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di The One Palácio da Anunciada?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di The One Palácio da Anunciada tersedia fasilitas kolam renang?
Ya, di The One Palácio da Anunciada tersedia kolam renang yang bisa kamu gunakan.

Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Ruang perawatan spa
Kolam renang outdoor
Kursi berjemur di kolam renang
Kursi berjemur di pantai
Taman
Fasilitas gym 24 jam
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Penitipan bayi atau anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 200 review
Kebersihan
4.5
Kamar
4.5
Lokasi
5.0
Layanan
4.0
Nilai
4.0
Pasangan
62
Keluarga
36
Wisata sendiri
8
Berlibur dengan teman
13
Bisnis
13
ll_rs2020
05 Okt 2020 -
Modern, stylish hotel with excellent breakfast. Pool area was nice except for availability - Noticeboard said pool area was open at 9am - could see through Bedroom window at 8am that ALL sunbeds had already been taken. Complained to reception but they couldn’t provide an explanation. Some beds that were ‘occupied’ didn’t have a single person lying on them all day. Spent the whole day lying on the grass. Otherwise a great hotel.
JoseGsGuia
21 Sep 2020 - Bisnis
We've recently hosted our company's anniversary at The One Palácio da Anunciada and we couldn't be happier with our choice of hotel! There's a myriad of options spread throughout Lisbon and it was quite hard to make a decision, but now we know this was the only hotel where we could have done this event. From the sales team (a special thank you note to Inês and Mariana) to the operations team (Bruno Mourão is a star!), everyone made us feel at home and this is something rare. The facilities of the hotel are EXQUISITE, but the attentive and impeccable level of service take the experience to a whole new level. We strongly recommend hosting your event at The One Palácio da Anunciada and if possible, stay overnight! 😊
marianapY9369VL
21 Sep 2020 - Bisnis
Amazing dinner with delicious dishes and super nice staff!! Fun night in a beautiful hotel! We started with a welcome cocktail, nice drinks and finger food. Then the dinner with the amuse-bouche, starter, main dish and desert. All very well presented!
linzerbairn
20 Sep 2020 -
A 5 star hotel that does not want to be one. The hotel is absolutely lovely in a good location. Just as you would expect, very clean and comfortable with all the expected Covid - 19 regulations in place. The courtyard for breakfast and drinks was just perfection. However, there were so many unexpected flaws (maybe not unexpected after reading recent reviews) that just makes you think "what might have been". It started off at reception. We arrived early and it was a bit of a surprise that the room was not ready, when on their website it states that a room will remain unoccupied for 24h before you arrive due to Covid cleaning. We were told that they would need 2 hours to clean the room..... when we asked about the 24h statement the guy in reception just shrugged and stated "thats what it is". Our confidence in the hotel management dropped immediately at that point. Arriving back at the hotel later, another receptionist was more that helpful, which suggests that it all depends on who you get. I think some customer interaction training is needed. The pool area was pretty cool.... if you could get a bed. There were just not enough around. There was plenty of room to place additional beds on the terrace close by. For the first 3 days we couldn't get near one. Towels were laid onto empty beds for hours on end without anyone being there. In the end we decided to get up early at 8.30am, climbed over the ropes that were placed to to prohibit entry (although it stated a 9am opening)... and placed our towels on a bed. Note that there were already towels there ! It was the only way we could get a bed by the pool. The breakfast menu was amazing, but at Euro 29 p.p it should have been. The food was pretty tasty but could have been a little warmer. As for the room, no complaints. Very comfortable and very clean. House keeping was excellent. Wi-fi worked fine. We had a couple of drinks in the hotel...but the prices were a bit on the extortionate side. Much better to go outside the hotel and sit at one of the many bars or restaurants nearby. As a point of principle, this is what we did, which was a pity as we loved sitting in the courtyard. All in all a lovely hotel but they really need to improve on customer relations. If they could solve that and rectify the poolside bed situation it would probably be worth the 5 stars. Drinks prices?.... I knew it would be higher in hotel.... but it shouldn't be daylight robbery !
Jesper G
19 Sep 2020 - Pasangan
We had a wonderful stay at The One in Lisbon. Great lazy afternoon at the pool, and easy access to everything Lisbon offers at night. The hotel has modern rooms, and is built with respect of the history of the building. The staff was always helpful, and made sure our stay was to our expectations. If you want a place that has it all, The One is The Place😁
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