We stayed at this hotel for two nights and was given a room with porch over-looking the Douro river with sweeping views of the bridge. The hotel is modern with comfortable beds and pillows. The room had extremely fast/free WIFI, mini bar, safe, hair dryer, glass showed and even a small blue nightlight so you could find the bathroom. There was no coffee/tea setup. Food was delicious, with a great breakfast buffet and excellent dinners. The hotel is not really close to anything. You need a bus to visit the vineyards and need to walk across the bridge to get to anything. There were offering really good deals on the spa and massages. I had a hot stone massage and it was to die for. Be aware if you plan to use the pool you will need a bathing cap for both men and women. My only complaint was a black mold smell coming from outside our room It appears with carpet got wet and was not properly cleaned. This did take some of the pleasure out of our room.