The hotel staff is not very friendly and the facilities are like 3 stars, always running out of dishes in the restaurant, the cookies are like rocks, I haven't seen any bananas or oranges not to mention other exotic fruits specific to a 5-star hotel, just plums, the restaurant is warm like sauna and although we asked for air conditioned my request was ignored, the hotel has no private beach, the room is full of mosquitoes and spiders, no nets on the door of the balcony, drinks from the minibar in the room are not included in the all inclusive package, offer drinks all inclusive from the terrace and the restaurant is beneath criticism, apart from juice Tymbark and timisoreana beer there nothing else to drink, if you ask for a glass of water at room temperature they often excuse themselves for not having any and then you'd rather drink directly from the sea, and oh, about the sea it's dirty and full of packages, cigarette butts , glasses, paper, plastic bottles, beer cans, the bathroom door does not close, TVs are like in the days of my grandmother, coffee is a luxury out of dining hours all inclusive, I paid extra parking, if you complain you are being mocked and considered a fool. So even if I do not remember all the minuses, I wonder how this hotel got 5 stars.
PS resort is a slum full of "manele" everywhere, is miserable and expensive.
PPS some good thoughts to some of the guys in the restaurant from serving and for the reception ladies who know how to smile and are struggling somewhat to make your vacation enjoyable.
It's the last holiday in Romania.