Amara Sanctuary Resort Sentosa, Pulau Sentosa
Amara Sanctuary Resort Sentosa, Pulau Sentosa
Amara Sanctuary Resort Sentosa, Pulau Sentosa
Amara Sanctuary Resort Sentosa, Pulau Sentosa
Amara Sanctuary Resort Sentosa, Pulau Sentosa
+ 28 lainnya
Hotel

Amara Sanctuary Resort Sentosa

Pulau Sentosa

Review

Tiket
2.2
Kurang
Dari 1 review
Tripadvisor
Dari 719 review
Review yang paling membantu
DS
05 Jan 2020 - Keluarga
2.2/5
Pelayanan nya tidak optimal, lambat dan tidak responsive. Letak hotel jauh (20min walk) dari nearest station.. agak repot utk yg membawa baby. Apalagi kalo hujan....
Lokasi
Sentosa Island, 1 Larkhill Rd
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00-23:59
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Amara Sanctuary Resort Sentosa?
Amara Sanctuary Resort Sentosa beralamat di Sentosa Island, 1 Larkhill Rd
Pukul berapa waktu check-in & check-out di Amara Sanctuary Resort Sentosa?
Waktu untuk check-in di Amara Sanctuary Resort Sentosa adalah mulai dari pukul 15:00-23:59 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Amara Sanctuary Resort Sentosa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Amara Sanctuary Resort Sentosa tersedia fasilitas kolam renang?
Ya, di Amara Sanctuary Resort Sentosa tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Anak
Olahraga, Spa & Rekreasi
Tenis
Fitness
Fasilitas Umum
AC
WiFi publik
Lift
Restoran
Kolam Renang
Parkir (Gratis)
Hewan Peliharaan
Hewan peliharaan tidak dibolehkan
 

Review

2.2
Kurang
Dari 1 review
Kebersihan
3.0
Fasilitas
2.0
Lokasi
2.0
Pelayanan
2.0
Kepantasan harga
2.0
Keluarga
1
Liburan
1
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
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Lainnya
Review dengan foto
DS
05 Jan 2020 - Keluarga
2.2/5
Pelayanan nya tidak optimal, lambat dan tidak responsive. Letak hotel jauh (20min walk) dari nearest station.. agak repot utk yg membawa baby. Apalagi kalo hujan....
3.5
Dari 719 review
Kebersihan
3.5
Kamar
3.5
Lokasi
4.0
Layanan
3.5
Nilai
3.5
Pasangan
260
Keluarga
229
Wisata sendiri
13
Berlibur dengan teman
81
Bisnis
39
Traveljunkie1510
25 Jul 2021 - Pasangan
It was shocking how bad the property is now, considering the amara brand and the pricing it has: Rooms look like they haven't been upgraded for 20 years. Bathrooms are dirty. Phones are broken. They have a digital concierge on which i asked for help on hdmi port anf eventually, the persom came to help 4 hours later. Asked for insect repellant as room had flies and an ice bucket. Ice bucket came and when i asked about other stuff, the person said call other department, not his scope. Everything looks run down. Staff look like they are not interested. Will never stay at this property or any amara going forward
MiandZi
13 Jul 2021 - Pasangan
Arrived the afternoon right after my wedding, was looking forward to just relaxing in our villa. Check in was straightforward, but was made to wait for a while before we were taken to our room. Got to the room, and saw that there was no canopy over the bed unlike the photos. Also noticed the TV cables were an inexplicable visible mess. Wanted to ask it to be fixed, but the phone in the room was busted. Was too tired to care, so we ordered a snack and some drinks (which arrived about half an hour after we ordered). After a nap, we had a good massage in the spa. Found out that the phone in the toilet worked, called, and the hotel had the phone fixed. The following day, we had the room made up and headed out. Got back, and saw that housekeeping did not clear away some drinks and soda cans. Called to ask for more rubbish to be cleared, then I started noticing some bad things: - peeling paint - visible water damage in the ceilings - bidet in the living area bathroom was leaking all over the floor The worst thing was that the doors leading to the outdoor tub weren't painted black everywhere -- most of it was just covered in uneven patches of black duct tape. Room was obviously in no fit state to be occupied. But it didn't look like anyone had inspected the room before letting us take it. Called to ask for a room change, and after making me wait for a long time the manager claimed the there were no more villas available. I don't know how true that was, because the other villas beside mine seemed empty. Manager insisted on just having the defects in our room fixed by their crew. Unacceptable, since I was on my honeymoon, and what I was paying for are privacy and TIME. Didn't want to waste time waiting for strangers to sort out a defective room while my wife and I just watched? Some folks dropped by and asked to see the TV, and entered our room and I even had to just ask my wife to not get out of the shower. At that point, we decided to just cut the trip short and move to another hotel in sentosa. Manager said that they were "allowing" me to cancel and that they weren't going to charge me for the day and the following day (we were actually leaving the next day so I don't think he knew what he was talking about--maybe he didn't bother checking my booking the same way they didn't bother checking the state of the room), and that they were refunding our room service. The tone was as if I should be grateful. We asked for a refund of the first day's stay. Manager said he'd call and check with "upper management." I guess this wasn't an urgent thing, because they took forever to get back to us. And after making me follow up the day after as if I have to beg for a refund, I was told the best they could do for the first day was 15%. There was no discussion about how much of my money I would get back. They promised to email with details. They have not. Amara ruined my honeymoon and my birthday. I'm never coming back there again.
shongosz
21 Jul 2021 - Keluarga
Friendly staffs greeted us upon arrival. The room was clean and well furnished. Room comes with breakfast and their local nasi lemak is delicious. Location of the property is near other attractions in Sentosa which makes it convenient for us as a family. Overall, it was a wonderful staycation for our boy’s birthday and we will definitely come back again!
Stzwt
13 Jul 2021 - Keluarga
Brought along our cat (@sassycatxena) on a 2D1N pampered meow stay! Upon arrival, the service staffs were very welcoming and helpful with pushing our luggages to the lobby. They have also assisted us on our request for late check-outs and having a sea-view room. The complimentary pet package comes with sufficient food, treats and toy to last the stay! Our cat had a fun time bird watching and rolling around the bed. Wet antibacterial wipes are also provided so we do not have to worry about dirty paws when we brought her out to explore the park. Our itinerary were inclusive of a breakfast set for two. And pool time requires prior booking upon check-in via a QR code that is available in the room. We had a great stay and throughly enjoyed our time there! Looking forward to more staycations with our cat 😸
W9432REsevy
23 Jul 2021 - Keluarga
I came to stay in this resort for a long period of time. The resort looked aging but it was the attitude and service provided by the staff that made me happy to be here. If you are looking for a new hotel building to stay then this hotel should not be your choice. This is the right place for you if you are particular about meeting friendly staff or attention.
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