Ascott Orchard Singapore (SG Clean Certified), Orchard
Ascott Orchard Singapore (SG Clean Certified), Orchard
Ascott Orchard Singapore (SG Clean Certified), Orchard
Ascott Orchard Singapore (SG Clean Certified), Orchard
Ascott Orchard Singapore (SG Clean Certified), Orchard
+ 30 lainnya
Aparthotel

Ascott Orchard Singapore (SG Clean Certified)

Somerset, Orchard

Review

Tiket
4.4
Bagus
Dari 15 review
Tripadvisor
Dari 385 review
Review yang paling membantu
JK
12 Des 2019 - Keluarga
3.2/5
i called and they said will get back to me. But never did so I just assume they took my things.
ST
03 Des 2019 - Pasangan
5.0/5
Semuanya menyenangkan. .......
AM
26 Nov 2019 - Solo
5.0/5
The recepcionist is very helpfull and give a great room with marvelous view, thank you
NA
26 Nov 2019 - Pasangan
4.8/5
AC nya berisik
Anita Asterida
23 Sep 2019 - Keluarga
5.0/5
Tidak ada taxi stand
Lokasi
11 Cairnhill Road
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Jenis kamar apa saja yang tersedia di Ascott Orchard Singapore (SG Clean Certified)?
Jenis kamar yang tersedia di hotel ini antara lain adalah:
  • King
  • Suite Standard
  • Suite Eksekutif
  • Suite Deluks
  • Suite Premier
Berapa kisaran harga kamar untuk menginap di Ascott Orchard Singapore (SG Clean Certified)?
Harga termurah di Ascott Orchard Singapore (SG Clean Certified) kalau kamu mau menginap hari ini adalah IDR 2.406.699
Di mana alamat Ascott Orchard Singapore (SG Clean Certified)?
Ascott Orchard Singapore (SG Clean Certified) beralamat di 11 Cairnhill Road
Pukul berapa waktu check-in & check-out di Ascott Orchard Singapore (SG Clean Certified)?
Waktu untuk check-in di Ascott Orchard Singapore (SG Clean Certified) adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Ascott Orchard Singapore (SG Clean Certified)?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
AC
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Anak
Olahraga, Spa & Rekreasi
Fitness
Biliar
Fasilitas gym
Tenis
Kolam renang outdoor
Taman
Kolam renang anak
Fasilitas Anak
Area bermain anak-anak
Penitipan anak atau bayi (biaya tambahan)
Penitipan bayi atau anak
Area bermain anak-anak
Kesehatan & Medis
Salon
tiket CLEAN
 

Review

4.4
Bagus
Dari 15 review
Kebersihan
4.6
Fasilitas
4.3
Lokasi
4.8
Pelayanan
4.2
Kepantasan harga
4.1
Pasangan
3
Keluarga
10
Solo
2
Liburan
10
Bisnis
1
Medis
2
Lainnya
2
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
Filter
Semua
Semua
Solo
Keluarga
Grup
Pasangan
Liburan
Bisnis
Medis
Lainnya
Review dengan foto
JK
12 Des 2019 - Keluarga
3.2/5
i called and they said will get back to me. But never did so I just assume they took my things.
ST
03 Des 2019 - Pasangan
5.0/5
Semuanya menyenangkan. .......
AM
26 Nov 2019 - Solo
5.0/5
The recepcionist is very helpfull and give a great room with marvelous view, thank you
NA
26 Nov 2019 - Pasangan
4.8/5
AC nya berisik
Anita Asterida
23 Sep 2019 - Keluarga
5.0/5
Tidak ada taxi stand
EW
24 Agt 2019 - Pasangan
3.6/5
Eventough there is connecting bridge, but you have to walk quite tricky from swimming pool through parking lot
NP
09 Agt 2019 - Keluarga
5.0/5
saya suka kamar nya, tapi jalannya agak jauh dari paragon dll buat makan dll
NP
27 Mei 2019 - Keluarga
5.0/5
We stayed at 2 bedroom apartment. The living room is quite spacey for toddlers. The kitchenware and utensil are complete and clean. There’s nespresso machine and coffee pods provided. I love the organic soap they provided as well. Nice location, it’s not exactly on the Orchard road but it’s super close only 5 mins walking from 313/ victoria secret. It’s just behind robinson. Overall we had a very nice stay, and definitely will come bAck!
MM
16 Mar 2019 - Keluarga
5.0/5
It has been a convenient stay in Singapore especially with the water bidet in the toilet
Anton Darmawan
13 Mar 2019 - Keluarga
2.2/5
A double bed called a king bed? When we complained they say it is a king bed size (uk standard)???? ?? Wierdddd.. so wierdd 160 cm bed called a king bed? In which part of the country you live in?
4.5
Dari 385 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
70
Keluarga
188
Wisata sendiri
18
Berlibur dengan teman
21
Bisnis
54
Aliffdaniel
15 Jun 2021 - Keluarga
Being in the hotel industry, anticipating a guest’s need is really essential in making the whole experience a heartwarming one. I really felt like I was taken care of during my stay, it was amazing. Everything was perfect. I’ve written a full review of my stay on my blog. You can find the link on my TripAdvisor profile. Feel free to read!
TendyDickySuryadi
29 Jun 2021 - Keluarga
I stayed in 2 bedroom premier suite with both my elderly parents for almost a month, from 25 May 2021 to 22 June 2021. Unit number 508-2 I chose this property because it’s near to the hospital where my dad is having his his treatment for the heart problem that he have. The Good: The suites is well furnished, modern, and still feel quite brand new, though a little bit smallish for a 2 bedroom serviced apartment, but no complain in this department. Lightings is bright, kitchen is well equipped, beds are comfortable. Security guys and porter are very helpful and recognised us just after a few days of stay. Price is quite reasonable for the room quality and location. Now about the Bad things, which make me reluctant to comeback and stay at this property again : Housekeeping, some of them are very polite, most of the lady are , but some are plain rude. I didn’t take their names but there is 1 male housekeeper who are very impolite. They have a policy the the housekeeping is performed daily until 16:00, because of my dad's health condition he needed an afternoon nap, so sometimes we goes out from the room at about 14:30 - 15:00 to allow the housekeeper to clean up my unit, but several times this 1 male housekeeper will knock on my door for literally every 5 minutes saying “you want your room to be cleaned or not? “ Kinda of forcing us to leave the unit , and all of it before even 15:00 , where it’s stated that the housekeeping is until 16:00. And there are more that a few occasions when we get out from the unit to get the unit cleaned up, I go to the reception before we go out from the hotel, to let them know that we only be out in about 1 hour or so , so please make up the room so that the room will be ready when we get back. But on those few occasions we comeback to the unit only to find out out that our unit is not yet to be cleaned, when I called the receptionist the answer is “sorry we forgot” , certainly this is not acceptable for a 4 star property. Internet, their internet speed is quite slow compared to other similar properties in the country, and we need to “log in” every single days, It’s become annoying after few days. Receptionist, this is the thing that bring down their otherwise good image, well at least or me. At first I didn’t planned to stay that long in Singapore, but due to my dad's health problems, the doctor need to do some procedure to him so we extended several times. First time I booked directly from Ascott web page even though the page is buggy and slow, but I have no choice since normally I would book direct to property to get the best available rate and best service. And I also join their so called Ascott Star Rewards membership so that I can have points from my stays and redeemed later on future stays. 1st booking is from 25 May to 1 June , everything are normal as I expected them to be. 2nd booking is from 1 June to 3 June, because we were at the hospital at that time so I can’t go to the receptionist and book at the property. everything are normal as well. 3rd booking is from 3 June to 6 June, I booked through the reception this time, hoping that I can get better rate since we were staying for quite a few days already, but the receptionist says there are no differences in price between online and direct booking in the reception, so in the end I book through the receptionist since I told you their web are laggy and slow. 4th booking is from 6 June to 20 June, like the 3rd booking, I go to the receptionist because of the web page issues and is more convenience for me to go down to the receptionist and pay with my cards then to go to the web afraid to click wrong date and such. Everything are normal. 5th booking is from 20 June to 22 June, this is where everything makes me really disappointed. I called the receptionist again on the 20 June to extend my stay to 22 June, and this time I want to redeemed the point that I already accumulated from the 1st to 4th booking, to my surprised I was told that I can’t redeemed my points for stay if I book through the receptionist , points can only be redeemed if I book through the web, and another thing that shocked me, the receptionist says no points will be given if I book from the receptionist ! This shocked me , since on my previous booking through the receptionist they didn’t explain this to me. And to be honest the price on their web and the receptionist is about the same, so no extra promotion or anything. So I this time I booked through their laggy web and uses all my points. Upon check out I want to clarify somethings with the receptionist , why I didn’t get the points for my 4th booking ? She said it’s because I booked through the receptionist not the web. But my 3rd booking which I booked through the receptionist , I do get point for that stays. And also no one ever told me that booking directly from the receptionist will not give me points. The lady just says “ya, ya, ya” I was very upset and ask to meet the manager or something, or someone who can give me explanation other than “ya, ya, ya” So this Mr Nasrul who is Supervisor as it stated in his name card that he gave me come over and promised me to investigate this matter and escalate this to his manager, he promised me to contact me in a few days. After a few days, Mr Nasrul haven't contacted me yet so I send him a message asking about what is the solution form the manager, he replied saying that he checked with the staff and saying to me that the staff did explain to me that I wouldn't get points if I booked direct from receptionist . And I told him that’s not the case, if I know about it I will use the laggy web booking, 14 days stays will give me some points and upgrade my membership status. Why on earth I want to book from the receptionist if I will not be granted those points ? And also why my 3rd booking that I booked through the receptionist generate me some points ? Mr Nasrul replied again saying that he will raise this with the manager, (isn’t this what you promised me since I checked out? ) And today, 1 week later , I have not received any message nor email from Mr. Nasrul. So overall, 4 star Property, 1 star service. Some inputs to the management , please train some of your staff for a basic courtesy and product knowledge before letting them to handle the clients. Sorry for the long rant, but I truly disappointed with the handling of the situation, because I feel that I deserve to get my points accredited to my account.
ViViO_F
11 Jul 2021 -
Stylish & soothing interior design of a 2 bedroom suite for long term stay. Choice of furniture perfectly balance both free and used space. Living room, dining room & kitchen are conducively arranged. For business people, we can catch up with morning news while making breakfast. For family, parents can conveniently watch over their children while preparing meals. Master bedroom is generously spacious and fits a baby cot nicely. Cabinets are installed sufficiently for storage that typical family may require. Kitchen facilities and utensils are of great quality products. Example, the utensils are from Narumi, which are easy to clean and maintain. Bathroom is well-thought out. It comes fitted with a long basin, where couples can fresh up together in the morning. Of course, there is also a common bathroom for additional members of the family. Swimming pool is splendid in depth and length for a healthy swim from early morning till late night. Although hidden amongst the many buildings at Orchard Road, Paragon & Takashimaya are conveniently 10min ~ 15min away, adding further reasons why Ascott Orchard is the preferred choice for quiet city living. In summary, I had a perfect & relaxing wind down stay at Ascott Orchard.
Seaside40438214399
08 Jul 2019 - Keluarga
Pelayanan yang luar biasa, staff yang ramah, kebersihan yang selalu dijaga dan pastinya letaknya yang sangat strategis. Kami sangat menikmati tinggal disini, kami tinggal selama 1 bulan, hampir tidak bisa membedakan kenyamanan seperti rumah sendiri.
deboratyasn
08 Jul 2019 - Keluarga
Staff yang sangat luar biasa, Pelayanan yang sangat membahagia, sangat membantu apapun kebutuhan kami, kami merasa dihargai dan nyaman seperti rumah sendiri, satu bulan tinggal di Ascott Orchard Singapore, kami merasa tidak jauh dari rumah, karena kami merasa sudah seperti rumah kami sendiri.
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