Citadines Fusionopolis Singapore (SG Clean Certified), Queenstown
Citadines Fusionopolis Singapore (SG Clean Certified), Queenstown
Citadines Fusionopolis Singapore (SG Clean Certified), Queenstown
Citadines Fusionopolis Singapore (SG Clean Certified), Queenstown
Citadines Fusionopolis Singapore (SG Clean Certified), Queenstown
+ 76 lainnya
Aparthotel

Citadines Fusionopolis Singapore (SG Clean Certified)

Queenstown

Review

Tripadvisor
Dari 47 review
Review yang paling membantu
ViViO_F
11 Jul 2021
The service apartment is very well maintained and clean. Design is soothing, spacious, practical and comfortable for long term stay. Kitchenette is well equipment and sufficient for daily meals making. Balcony size is perfect for yoga in the morning, or star gazing with fruits & wine at night. Most importantly, the staffs are very friendly and efficient! Highly recommended to have long stay with Citadines Fushionpolis.
Joyce K
07 Mei 2020
My son stayed at Citadines Fusionopolis for 15 days recently. The whole stay was a very good and the unit is a conducive place to live, cook, chill and basically live life for 2 weeks. The front desk staff was exemplary with special mention to Ms Nur (Manager, Front Desk), and with special thanks to Nadirah, Darren and Youges. They were very pleasant and always helpful! The view was to-die-for and it was good to be able to open the balcony door for fresh air. Aircon was great, the bed was super comfortable. The desk was big and with multiple sockets available, with ample space for his laptop and WACOM tablet. Internet/ WIFI was strong and stable. Although clean, the carpet upstairs in the loft bedroom looked worned, and needs to be updated, but that was the only draw back. The kitchen had a family-size fridge, a good quality hob and hood, and the washer was like brand new. There was no dryer but there was hanging rack to dry clothes in the windy balcony. There is a microwave oven, but no conventional oven to roast meats. There was generally enough pots, pans, utensils and cutlery to cook a simple meal, but I would suggest getting a non-stick frying pan, non-stick spatula, chopping board and some microwaveable boxes if you intend to stay for more than a few days. Overall my son had a wonderful experience there. Overall, A++ and certainly recommended! As a side-note: Citadines Fusionopolis, although not in the tourist belt, is well-placed with the One North MRT station just in the attached mall in Basement 2, so getting to just about anywhere is convenient. Plus there is a huge well-stocked Cold Storage Supermarket in the basement too, with several eateries in the mall.
dandan8822
11 Des 2020 - Pasangan
Was asked to filled up an pre arrival form before checking, and asked for ETA but when arrived at th hotel, room wasn’t ready, need to wait for 2hr. My question is then why is th pre arrival form for? Next, after go out to purchase some item when we arrived back to th hotel room still not ready, look like this hotel dose not expedite room for guest that have alrdy arrived. After waiting for so long we expect th room should be in tip top conditions. But to our horror, th room is filthy. 1) carpet not vacume properly ( leftover food crumb from previous guest) 2) sink with oil stain 3) floor with footprints 4) amenties not top up properly 5) Kitchen equipment not fully equipped as shown on th website 6) bedsheet is stain Their “kitchen cloth” is actually napkin. As th napkin are not able to absorb water so we call reception for additional “kitchen cloth” an housekeeping malay lady RA send in th “kitchen cloth after 20-25min later without wearing a MASK. Also, we notice an engineering staff pull his mask down while taking lift with us. You call urself an SGCLEAN hotel whereby all your staff don’t follow th law set by SG GOV. When ask for bathrobe ur front office staff do not even know of th hotel provide bathrobe or not, he replied “i will check w housekeeping” and get back to u. Perhaps this front office guy is busying chitchating with th security and forgotten about our request as no bathrobe or any follow up call was made. Re-wind back to check in process, this darren guy help us store our bags in don which where when give back th bag to us, out bag is filled w dust. And he store one of my bag in th small fridge up-side down and all my food item spilled out. As for th checkout process this malay guy collected our key card never made any acknowledgment or what so ever and talk on th phone we doesn’t even know is th check out being process or what. This is th worst experience i had in Ascott group. I stayed before at raffle place i find it memorable that why would wan to spend another experience in Ascott group however a great disappointment and feel unhygienic. I will inform MOH to do further investigation.
denashdeni
04 Apr 2020 - Bisnis
My stay for almost 2 months in Citadines Fusionopolis was very satisfying. The front desk and housekeeping did a fabulous job in assisting me throughout my stay. Excellent facilities and very clean apartment. highly recommend based on my experience.
tribletravels
12 Jan 2021
Everything was ok.. until we entered the lift which reeked of cigarettes. Upon reaching our level, we smelt a really yucky bad smell near the room. I think it's the floor carpet that stinks.. When we entered the room, the door knob was very filthy. It was dirty and gross.. after entering, I checked the room. The place was really dusty like nobody bothered cleaning it up. The toilet sink on the second level was congested and would flood with just me washing my hands (???). I also found a strand of hair on the blanket, which means the sheets were not even washed or replaced? Hair was found in the rooms and very dirty... It was so bad that I almost went home at night to sleep instead. FYI, the bed was really hard and old - I could feel the spring coils poking into my back. Lastly... we found a packet on CONDOM on a shelf!!! I wasn't tall enough to see it, but my partner spotted it and told me... It's really gross and considering it's COVID-19 period, shouldn't the establishment be putting in extra effort to upkeep and ensure cleanliness in this place? Nevermind that the rooms were old and dirty.. but seeing hair and a condom in the room is really the last straw for me. I'm never coming back. Book at your own risk. I sanitised every single thing I brought there when I got home.
Lokasi
3 Fusionopolis Way Symbiosis Tower
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Citadines Fusionopolis Singapore (SG Clean Certified)?
Citadines Fusionopolis Singapore (SG Clean Certified) beralamat di 3 Fusionopolis Way Symbiosis Tower
Pukul berapa waktu check-in & check-out di Citadines Fusionopolis Singapore (SG Clean Certified)?
Waktu untuk check-in di Citadines Fusionopolis Singapore (SG Clean Certified) adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Citadines Fusionopolis Singapore (SG Clean Certified)?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
  • Lift
Fasilitas
Fasilitas Populer
tiket CLEAN
Wifi
Parkir
Resepsionis 24 Jam
Lift
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Anak
Olahraga, Spa & Rekreasi
Fasilitas gym
Fitness
Fasilitas Umum
Teras
Lift
Porter/bell-boy
Ruang merokok khusus
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 47 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
4
Keluarga
5
Wisata sendiri
3
Berlibur dengan teman
1
Bisnis
28
ViViO_F
11 Jul 2021 -
The service apartment is very well maintained and clean. Design is soothing, spacious, practical and comfortable for long term stay. Kitchenette is well equipment and sufficient for daily meals making. Balcony size is perfect for yoga in the morning, or star gazing with fruits & wine at night. Most importantly, the staffs are very friendly and efficient! Highly recommended to have long stay with Citadines Fushionpolis.
Joyce K
07 Mei 2020 -
My son stayed at Citadines Fusionopolis for 15 days recently. The whole stay was a very good and the unit is a conducive place to live, cook, chill and basically live life for 2 weeks. The front desk staff was exemplary with special mention to Ms Nur (Manager, Front Desk), and with special thanks to Nadirah, Darren and Youges. They were very pleasant and always helpful! The view was to-die-for and it was good to be able to open the balcony door for fresh air. Aircon was great, the bed was super comfortable. The desk was big and with multiple sockets available, with ample space for his laptop and WACOM tablet. Internet/ WIFI was strong and stable. Although clean, the carpet upstairs in the loft bedroom looked worned, and needs to be updated, but that was the only draw back. The kitchen had a family-size fridge, a good quality hob and hood, and the washer was like brand new. There was no dryer but there was hanging rack to dry clothes in the windy balcony. There is a microwave oven, but no conventional oven to roast meats. There was generally enough pots, pans, utensils and cutlery to cook a simple meal, but I would suggest getting a non-stick frying pan, non-stick spatula, chopping board and some microwaveable boxes if you intend to stay for more than a few days. Overall my son had a wonderful experience there. Overall, A++ and certainly recommended! As a side-note: Citadines Fusionopolis, although not in the tourist belt, is well-placed with the One North MRT station just in the attached mall in Basement 2, so getting to just about anywhere is convenient. Plus there is a huge well-stocked Cold Storage Supermarket in the basement too, with several eateries in the mall.
dandan8822
11 Des 2020 - Pasangan
Was asked to filled up an pre arrival form before checking, and asked for ETA but when arrived at th hotel, room wasn’t ready, need to wait for 2hr. My question is then why is th pre arrival form for? Next, after go out to purchase some item when we arrived back to th hotel room still not ready, look like this hotel dose not expedite room for guest that have alrdy arrived. After waiting for so long we expect th room should be in tip top conditions. But to our horror, th room is filthy. 1) carpet not vacume properly ( leftover food crumb from previous guest) 2) sink with oil stain 3) floor with footprints 4) amenties not top up properly 5) Kitchen equipment not fully equipped as shown on th website 6) bedsheet is stain Their “kitchen cloth” is actually napkin. As th napkin are not able to absorb water so we call reception for additional “kitchen cloth” an housekeeping malay lady RA send in th “kitchen cloth after 20-25min later without wearing a MASK. Also, we notice an engineering staff pull his mask down while taking lift with us. You call urself an SGCLEAN hotel whereby all your staff don’t follow th law set by SG GOV. When ask for bathrobe ur front office staff do not even know of th hotel provide bathrobe or not, he replied “i will check w housekeeping” and get back to u. Perhaps this front office guy is busying chitchating with th security and forgotten about our request as no bathrobe or any follow up call was made. Re-wind back to check in process, this darren guy help us store our bags in don which where when give back th bag to us, out bag is filled w dust. And he store one of my bag in th small fridge up-side down and all my food item spilled out. As for th checkout process this malay guy collected our key card never made any acknowledgment or what so ever and talk on th phone we doesn’t even know is th check out being process or what. This is th worst experience i had in Ascott group. I stayed before at raffle place i find it memorable that why would wan to spend another experience in Ascott group however a great disappointment and feel unhygienic. I will inform MOH to do further investigation.
denashdeni
04 Apr 2020 - Bisnis
My stay for almost 2 months in Citadines Fusionopolis was very satisfying. The front desk and housekeeping did a fabulous job in assisting me throughout my stay. Excellent facilities and very clean apartment. highly recommend based on my experience.
tribletravels
12 Jan 2021 -
Everything was ok.. until we entered the lift which reeked of cigarettes. Upon reaching our level, we smelt a really yucky bad smell near the room. I think it's the floor carpet that stinks.. When we entered the room, the door knob was very filthy. It was dirty and gross.. after entering, I checked the room. The place was really dusty like nobody bothered cleaning it up. The toilet sink on the second level was congested and would flood with just me washing my hands (???). I also found a strand of hair on the blanket, which means the sheets were not even washed or replaced? Hair was found in the rooms and very dirty... It was so bad that I almost went home at night to sleep instead. FYI, the bed was really hard and old - I could feel the spring coils poking into my back. Lastly... we found a packet on CONDOM on a shelf!!! I wasn't tall enough to see it, but my partner spotted it and told me... It's really gross and considering it's COVID-19 period, shouldn't the establishment be putting in extra effort to upkeep and ensure cleanliness in this place? Nevermind that the rooms were old and dirty.. but seeing hair and a condom in the room is really the last straw for me. I'm never coming back. Book at your own risk. I sanitised every single thing I brought there when I got home.
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