The staff make it all worth it! Olesia and Hitesh were both particularly helpful during our stay. My wife and I found the single room to be cramped, and the Oakwood staff helped accommodate us moving to a larger, 2-bedroom room that made our stay that much more enjoyable.
It's always nice to have a friendly face welcoming you to your place of residence, and we struck up conversations with the staff curators on a regular basis.
Fully curated boxes of eggs and other goodies were welcome, as was the fantastic tea and coffee selection.
Units are fully furnished and have all of the necessities one would need.
Rooftop pool is peaceful, scenic, and wasn't overly crowded. I was able to use mostly whenever I wanted without incident.
Housekeeping was very friendly, thorough, and efficient.
Plugs in the unit were scant, and there were 0 electrical plugs in the bathrooms. Walls are thin and while we were in our Single unit we could hear loud noises from neighboring rooms. Once we moved to our 2 bedroom we didn't have this issue however. Internet was largely consistent, but seemed to periodically cut out and required "refreshing" the connection.
Aircon was required to be on high in order to be efficient, and made "ticking" noises when it was running at "HH" setting- make sure to use earplugs or white noise if you're a sensitive sleeper!
Overall, our stay at Oakwood started off very rocky and ended very well, thanks to the fantastic staff- they really are superstars!