Had our wedding recep dinner on 24 July 2021, Saturday.
Wedding Coordinator - 10/10
Our previous coordinator resigned and Amelia took over. I must say from the start till end, not only was she professional, she was very understanding to our situation and attentive to our needs.
let me provide a few examples:
1. Govt readjusted the regulations few days prior to AD, and Amelia was swift to provide assurance and adjusted accordingly to our requests.
2. She made my wife feel comfortable throughout and gave some tips on the march-in to walk comfortably.
3. She responds and follows up promptly
Banquet Coordinator - 9/10
there were some hiccups here and there on the programme and guests feedback, but Yi Neng and kelvin handled the situation well and based on the feedback from my parents, they were really pleased!
Bridal Suite - 9/10
really spacious and comfy. the only point deduction was that it would be good if they could provide a reminder what was provided in the bridal suite package as we actually forgotten about the cocktail and dinner.
Service - 9/10
superb service. had issue with safe deposit and they attended to us immediately. Yi Ling, the server, was really good. she kept telling us to let her know if we need anything.
Food - 7/10
the only downside was the breakfast. not sure if it was due to the dining in measures as we had read other reviews that the food was good previously and we were really looking forward to it but somehow our families and us concurred that it wasn't up to the 5-start expectation.
Overall, would I recommend to other people? Definitely yes. Honestly apart from the food, we would be back because of the team. would give a perfect score had the food been good.
A big shout out to Amelia and team, once again thank you so much for hosting us and providing a pleasant experience for our families!