I had a staycation at the The Warehouse Hotel and was put up in the Warehouse Loft for the night. The check in experience was pleasant and the vibe of the establishment was chic and stylish. My booking came with cocktails on the house and loved the detail where they gave tokens that can be exchanged for their in-house cocktails at any time during the stay. Cocktails can also be brought up to your room should you wish to request for it.
The room was spacious and loved the high ceiling and spacious bathroom as well. It also came with a huge and comfortable bed (pillows were a tad soft but that's just a personal opinion) and amenities were from Ashley & Co. Although I didn't have any issues streaming YouTube on my phone, it was quite disappointing that the Wi-Fi speed was measured at around 9-10Mbps (on fast.com) despite multiple tries. Also, the smart TVs that they had in the rooms didn't really do much since you can't really use the YouTube app in the TV. That's a shame as compared to other establishments as I was really looking forward to casting some movies/shows onto the larger television screen. The saving grace was the B&O A2 speakers that came with the rooms that allowed me to play music from my handphone instead. Coffee and tea were on the house, with tea provided by the hotel's partner - A.Muse Projects, which was a very nice touch. One can also find a list of other partners that the hotel has on their website.
I went for the 'High Tea' for my cocktail and I have to say that it was a great choice to go with. It's my second time (previous time was 2 years back) having a cocktail from the hotel's bar and both experiences with their drinks were great. No major complaints there. Do note that the physical menu is not available inside the room and one will have to go to the hotel's website to see what drinks are available. Same applies for in-room dining options as well.
My biggest gripe was with the overall service attitude of the staff. I see in a previous comment here on Tripadvisor back in April that someone else experienced a condescending attitude from the staff of the hotel and I unfortunately had the same experience as well from several members of the team. Excluding the check in, I had the same experience this with multiple staff during my stay there. No smiles, curt replies, very interrogative attitude when bumped into at the lobby, and just all-round unhappy faces. I had a friend shared that that during her staycation a few months back, she had a great time and did not have any attitude issues with the team, which was completely different from my own experience this time round in May'21. I do sincerely hope that this will just be a temporary issue.
The team forms the heart and soul of the hotel and similarly, would also make or break the staycation experience of guests there, whether it's a long or a short stay. Loved the property, loved the concept, and really enjoyed the amenities that came with the establishment - but I really hope for a cheerier, happier, and more accommodative team at the hotel sometime soon, especially when the price point of doing a staycation here is on the pricier end of the spectrum in general.