Peermont D'oreale Grande at Emperors Palace Johannesburg, Ekurhuleni
Peermont D'oreale Grande at Emperors Palace Johannesburg, Ekurhuleni
Peermont D'oreale Grande at Emperors Palace Johannesburg, Ekurhuleni
Peermont D'oreale Grande at Emperors Palace Johannesburg, Ekurhuleni
Peermont D'oreale Grande at Emperors Palace Johannesburg, Ekurhuleni
+ 57 lainnya
Hotel

Peermont D'oreale Grande at Emperors Palace Johannesburg

Ekurhuleni, Ekurhuleni

Review

Tripadvisor
Dari 1.238 review
Review yang paling membantu
V11J14
14 Apr 2021
My family and I stayed at the D'oreale for one night in a family room. We absolutely loved the entire stay, and made good use of our time at the Palace of Dreams. My youngest even went as far as saying that this was the best weekend of his whole life. We enjoyed the hotel, and must commend the D'oreal on their amazing service, from the moment we arrived until our departure the staff was always there, ready, and willing to help - with smiles on their faces - thank you. We made full use of the pool bar service during the day, and an incredible three-course meal for us all at Tribes. The boys especially enjoyed the funfair. All-in-all, a great stay for the entire family. So, thank you once again. It was a much-needed mini-break, and we hope to see you again soon!
riteshmahan
31 Okt 2020 - Keluarga
I dont recommend this hotel at all. Checked in and had to take my luggage to the room on my own. Waited over an hour to be seated for breakfast. Half an hour for someone to take our order. Front desk said they cant do anything. Very understaffed hotel and no managers in site. No assistance and people just shouting as they are waiting for their food. Beautiful hotel but just poorly managed.
Melissa S
01 Mei 2021 - Pasangan
Thandi at reception was amazing! Friendly and so helpful. She made the check in experience 5 star! The restaurant staff need some customer etiquette the Manger on duty was so rude. She just didn't care to go the extra mile only helped when she saw we got upset.
Mbali1408
22 Jan 2021 - Berlibur dengan teman
I recently visited a friend staying at this hotel and the service was sub par at best. From a doorman/security guard who did not greet to an unhelpful "manager", this establishment gets a resounding 3/10 from me. My friend was from out of town, and trying to get them dinner was damn near impossible for absolutely NO FEASABLE REASON. In a time where hospitality businesses should be meeting and exceeding guest expectations in order to generate the little business they can, you'd think the staff were trained to do an amazing job. NOT HERE. Covid restrictions meant that in room dining was unavailable. So the various restaurants closing at different times, the scramble to get dinner before 18h30 ensued. Had it not been for Dimakatso, my friend would not have eaten. In the time she'd gone on lunch, I unfortunately had to deal with Thato and Mercy (a supposed duty manager) who were very unhelpful and Mercy particularly rude and refused to assist. The ONLY asset that hotel had that night is Dimakatso, who went above and beyond (as expected in a supposed 5* establishment). Thato and Mercy were absolutely horrendous and know nothing about customer service priciples. They lack basic training. What the staff need to realize is that the guest IS your job. You are there to provide a seamless experience, point blank period. No excuses. If you are pedantic on service and are a frequent hotel guest of true 5* hotels, I would not recommend this establishment. This is a 3* at best, with fancier trimmings.
NauticalVoyager
13 Feb 2021 - Keluarga
My wife and I have stayed here before and we had a great time and when returning after several years, especially in a COVID world, I was nervous it wouldn’t be the same but my fears were soon dispelled. We had a fabulous time and everything was on point. We felt safe, the room was as a 5 star hotel room should be and the extra touches for valentines weekend was top drawer. The staff were very courteous and we felt welcome from the moment the doorman walked into the car park to greet us and assist us with luggage. Check in and out was painless and the breakfast, although understandably took a little longer than usual due to health protocols, was excellent with attentive service to match. Would highly recommend and would definitely stay again.
Lokasi
64 Jones Road, Kempton Park.
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Peermont D'oreale Grande at Emperors Palace Johannesburg?
Peermont D'oreale Grande at Emperors Palace Johannesburg beralamat di 64 Jones Road, Kempton Park.
Pukul berapa waktu check-in & check-out di Peermont D'oreale Grande at Emperors Palace Johannesburg?
Waktu untuk check-in di Peermont D'oreale Grande at Emperors Palace Johannesburg adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Peermont D'oreale Grande at Emperors Palace Johannesburg?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Peermont D'oreale Grande at Emperors Palace Johannesburg tersedia fasilitas kolam renang?
Ya, di Peermont D'oreale Grande at Emperors Palace Johannesburg tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
TV di area umum
Arena game center
Fasilitas gym
Kolam renang indoor
Kolam renang outdoor
Spa layanan lengkap
Kasino
Snack bar/deli
Antar-jemput ke pusat perbelanjaan (biaya tambahan)
Tenis
Lapangan golf di dalam properti
Kursi berjemur di pantai
Taman
Ruang game
Kolam renang anak
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Klub anak
Penitipan/kegiatan anak berpengawas (biaya tambahan)
Area bermain anak-anak
Penitipan anak atau bayi (biaya tambahan)
Klub anak (biaya tambahan)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 1.238 review
Kebersihan
4.5
Kamar
4.0
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
547
Keluarga
246
Wisata sendiri
58
Berlibur dengan teman
90
Bisnis
227
V11J14
14 Apr 2021 -
My family and I stayed at the D'oreale for one night in a family room. We absolutely loved the entire stay, and made good use of our time at the Palace of Dreams. My youngest even went as far as saying that this was the best weekend of his whole life. We enjoyed the hotel, and must commend the D'oreal on their amazing service, from the moment we arrived until our departure the staff was always there, ready, and willing to help - with smiles on their faces - thank you. We made full use of the pool bar service during the day, and an incredible three-course meal for us all at Tribes. The boys especially enjoyed the funfair. All-in-all, a great stay for the entire family. So, thank you once again. It was a much-needed mini-break, and we hope to see you again soon!
riteshmahan
31 Okt 2020 - Keluarga
I dont recommend this hotel at all. Checked in and had to take my luggage to the room on my own. Waited over an hour to be seated for breakfast. Half an hour for someone to take our order. Front desk said they cant do anything. Very understaffed hotel and no managers in site. No assistance and people just shouting as they are waiting for their food. Beautiful hotel but just poorly managed.
Melissa S
01 Mei 2021 - Pasangan
Thandi at reception was amazing! Friendly and so helpful. She made the check in experience 5 star! The restaurant staff need some customer etiquette the Manger on duty was so rude. She just didn't care to go the extra mile only helped when she saw we got upset.
Mbali1408
22 Jan 2021 - Berlibur dengan teman
I recently visited a friend staying at this hotel and the service was sub par at best. From a doorman/security guard who did not greet to an unhelpful "manager", this establishment gets a resounding 3/10 from me. My friend was from out of town, and trying to get them dinner was damn near impossible for absolutely NO FEASABLE REASON. In a time where hospitality businesses should be meeting and exceeding guest expectations in order to generate the little business they can, you'd think the staff were trained to do an amazing job. NOT HERE. Covid restrictions meant that in room dining was unavailable. So the various restaurants closing at different times, the scramble to get dinner before 18h30 ensued. Had it not been for Dimakatso, my friend would not have eaten. In the time she'd gone on lunch, I unfortunately had to deal with Thato and Mercy (a supposed duty manager) who were very unhelpful and Mercy particularly rude and refused to assist. The ONLY asset that hotel had that night is Dimakatso, who went above and beyond (as expected in a supposed 5* establishment). Thato and Mercy were absolutely horrendous and know nothing about customer service priciples. They lack basic training. What the staff need to realize is that the guest IS your job. You are there to provide a seamless experience, point blank period. No excuses. If you are pedantic on service and are a frequent hotel guest of true 5* hotels, I would not recommend this establishment. This is a 3* at best, with fancier trimmings.
NauticalVoyager
13 Feb 2021 - Keluarga
My wife and I have stayed here before and we had a great time and when returning after several years, especially in a COVID world, I was nervous it wouldn’t be the same but my fears were soon dispelled. We had a fabulous time and everything was on point. We felt safe, the room was as a 5 star hotel room should be and the extra touches for valentines weekend was top drawer. The staff were very courteous and we felt welcome from the moment the doorman walked into the car park to greet us and assist us with luggage. Check in and out was painless and the breakfast, although understandably took a little longer than usual due to health protocols, was excellent with attentive service to match. Would highly recommend and would definitely stay again.
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