Sibaya Lodge, eThekwini
Sibaya Lodge, eThekwini
Sibaya Lodge, eThekwini
Sibaya Lodge, eThekwini
Sibaya Lodge, eThekwini
+ 28 lainnya
Hotel

Sibaya Lodge

Ethekwini, eThekwini

Review

Tripadvisor
Dari 103 review
Review yang paling membantu
sanjaip2015
12 Feb 2020 - Pasangan
We recently stayed at the lodge and was very disappointed with the service, there is NO customer service at all at this place. Asked for an iron at 7 am waited for an hour no response. Eventually walked around and located an iron left in passage. Went to reception at 10:30 asked them about the iron was told all are out, noticed a iron and a board kept close to the reception area. Questioned this and received a blank look. On our arrival we had a trolley full of stuff, the guy saw me battling to hold the door open and push the trolley into the hotel he just sat there smiling, the security guard stood there trying not to look. Looking at all the comments on this platform it seems it is a norm at this hotel and nothing is done about the poor service. Found ants full on the seat at breakfast , notified the waiter all she said was we will get someone to attend to it. We had our breakfast and still no one addressed the issue. Reminded her again and all she said they are coming . Terrible service
360brendaw
12 Feb 2020 - Pasangan
Very run down. No fridge in the room. Holes on the curtains and carpets were very worn. Not recommended at all. We had an interleaving room with a door between us and the people next door. We heard everything they were saying. We heard their child crying at 12 o clock at night. So flippen frustrating when you are trying to sleep. A very expensive place for so few nicities
shaneyvije
24 Mar 2021
There is not much to do on the property itself except you can spend a day pampering yourself at the Mangwanani Spa, relax by the pool with a drink or two, try your luck at the casino, or indulge in some delicious food. My favourite was the award-winning steakhouse franchise – Butcher Block. Butcher Block was so good that I had to visit it twice to try more items on their menu. Also, ask for Pam. 😊 She is amazing! So good company is a must. 😉 I have so many special memories at Sibaya with family and friends.
DiniNaidoo
29 Des 2019 - Keluarga
The lodge in general is neat. But I found the staff at reception unfriendly. The rooms are VERY basic. There are no 2 pins, making it difficult to charge any modern day tech. No fridge in the room. Coffee/tea station didn't have tea spoons. All little stuff that are excepted for standard hotel accommodation.
flash987
19 Des 2019 - Bisnis
As many reviews have highlighted, the service levels leave much to be desired. Luckily we were dropped off at the hotel and even though the ads for the hotel indicate a shuttle service (at a cost), this is non existent, even at the casino. Breakfast was standard fare, with nothing to write home about and trying to get a drink at the bar, was like trying to get water out of a stone. The room linen was clean but there was algae around the hand basin - not good for ones health. On the bright side, the manager (Mr Moodley?) went out of his way to sort out a predicament we found ourselves in and was extremely accommodating and helpful in this regard. If the rest of the staff could match his enthusiasm, most of the problems would not exist. What a pity, as the hotel is in close proximity to the airport and reasonably priced.
Lokasi
1 Sibaya Drive
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
10:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Sibaya Lodge?
Sibaya Lodge beralamat di 1 Sibaya Drive
Pukul berapa waktu check-in & check-out di Sibaya Lodge?
Waktu untuk check-in di Sibaya Lodge adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 10:00
Apa saja fasilitas yang tersedia di Sibaya Lodge?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Sibaya Lodge tersedia fasilitas kolam renang?
Ya, di Sibaya Lodge tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Kolam renang indoor
Kolam renang outdoor
Kursi berjemur di pantai
Taman
Ruang game
Klub malam
Kasino
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Binatang peliharaan atau binatang penuntun tidak diizinkan
Hewan peliharaan dibolehkan
Fasilitas Anak
Area bermain anak-anak
Penitipan anak atau bayi (biaya tambahan)
Klub anak
Penitipan/kegiatan anak berpengawas (biaya tambahan)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 103 review
Kebersihan
3.5
Kamar
3.5
Lokasi
4.0
Layanan
3.0
Nilai
3.0
Pasangan
28
Keluarga
40
Wisata sendiri
1
Berlibur dengan teman
8
Bisnis
17
sanjaip2015
12 Feb 2020 - Pasangan
We recently stayed at the lodge and was very disappointed with the service, there is NO customer service at all at this place. Asked for an iron at 7 am waited for an hour no response. Eventually walked around and located an iron left in passage. Went to reception at 10:30 asked them about the iron was told all are out, noticed a iron and a board kept close to the reception area. Questioned this and received a blank look. On our arrival we had a trolley full of stuff, the guy saw me battling to hold the door open and push the trolley into the hotel he just sat there smiling, the security guard stood there trying not to look. Looking at all the comments on this platform it seems it is a norm at this hotel and nothing is done about the poor service. Found ants full on the seat at breakfast , notified the waiter all she said was we will get someone to attend to it. We had our breakfast and still no one addressed the issue. Reminded her again and all she said they are coming . Terrible service
360brendaw
12 Feb 2020 - Pasangan
Very run down. No fridge in the room. Holes on the curtains and carpets were very worn. Not recommended at all. We had an interleaving room with a door between us and the people next door. We heard everything they were saying. We heard their child crying at 12 o clock at night. So flippen frustrating when you are trying to sleep. A very expensive place for so few nicities
shaneyvije
24 Mar 2021 -
There is not much to do on the property itself except you can spend a day pampering yourself at the Mangwanani Spa, relax by the pool with a drink or two, try your luck at the casino, or indulge in some delicious food. My favourite was the award-winning steakhouse franchise – Butcher Block. Butcher Block was so good that I had to visit it twice to try more items on their menu. Also, ask for Pam. 😊 She is amazing! So good company is a must. 😉 I have so many special memories at Sibaya with family and friends.
DiniNaidoo
29 Des 2019 - Keluarga
The lodge in general is neat. But I found the staff at reception unfriendly. The rooms are VERY basic. There are no 2 pins, making it difficult to charge any modern day tech. No fridge in the room. Coffee/tea station didn't have tea spoons. All little stuff that are excepted for standard hotel accommodation.
flash987
19 Des 2019 - Bisnis
As many reviews have highlighted, the service levels leave much to be desired. Luckily we were dropped off at the hotel and even though the ads for the hotel indicate a shuttle service (at a cost), this is non existent, even at the casino. Breakfast was standard fare, with nothing to write home about and trying to get a drink at the bar, was like trying to get water out of a stone. The room linen was clean but there was algae around the hand basin - not good for ones health. On the bright side, the manager (Mr Moodley?) went out of his way to sort out a predicament we found ourselves in and was extremely accommodating and helpful in this regard. If the rest of the staff could match his enthusiasm, most of the problems would not exist. What a pity, as the hotel is in close proximity to the airport and reasonably priced.
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