This is my hotel of choice when I spend few days in Seoul for business. Clean, courteous staff, rooms are not big but comfortable and well insulated from the outer noise – and, in winter, from the cold weather. All you need, including free water bottles, is there.
During this recent stay I had a couple of small remarks to make. One is the fact that the breakfast – my fault not asking it while checking in – was not included. First, I find a bit excessive to pay 15,000 Won for the amount and the variety of food provided. Second, and more annoying, I don’t see why you must pay on the spot, and it’s not possible to charge it to the room bill. The restaurant changed the style – till a while ago it was an Italian place, named Il Mare (the Sea), now no more, and some rule must have changed – for the worse.
The other is related to the sink in the room toilet. Now, tell me: who’s at fault for this mishap? See the pictures: the selection of the sink – ceramic, square, with high edges and its faucet is totally wrong. The faucet mouth is barely two fingers above the sink edge, and so close to the sink corner that you can’t simply put the hands under the water without spilling it all around the vanity top and in some cases up to the bath tub! Now tell me: it’s some crazy architect blunder? Or it’s simply some overstock of material, that was wrongly put together where obviously sink and faucet don’t match? I saw in some of the hotel pictures on Tripadvisor that the same faucet is used in other bathrooms, but the sink is under the vanity top level, not on top of it! Either you change one, or the other! Room is 721.
Having expressed my complains, now a big word of praise for the clerk who’s welcoming you when you are back to the hotel after a days’ work. His name is Jason, and he’s one of the most courteous human beings ever met. Kind, respectful and friendly at the same time, without ever descending into a silly flattery. The perfect hotel employee. Not to mention that he speaks a perfect English, which is not absolutely a given in Korea. Nice to see you again, Jason!