I stayed at the Tmark when it first opened some 3 years and enjoyed my experience. However, I can not say that my latest visit was enjoyable. I stayed two nights with my wife during a summer month. After repeatingly asking for them to turn on the AC because the room was over 80 degrees, they would not. When we asked for a fan, they denied it. Furthermore, after the first night I ask for a disposable razor which instead of being free in almost every hotel in the world, cost 3 dollars. Nevertheless to say, I can NOT recommend Tmark Grand anymore.