Great location, reasonable price, very polite and helpful staff. Just a couple of things that we was slightly unhappy with. We paid for a balcony room to open our door to find a non existing balcony, something like this wouldn't bother me but when you are paying for something I expect to at least get what is advertised. I was also on the top floor (floor 6) my room was right next to the lift, so every time someone got in the lift you could hear it, it felt like the motor to the lift was in my room. If it wasn't the lift waking me up at all hours, the cleaners like to hoover outside your room at 8am. I know they have a job to do but after a heavy New Years Eve would of been nice for a peaceful morning.