Hotel Rural Hacienda del Buen Suceso, Las Palmas
Hotel Rural Hacienda del Buen Suceso, Las Palmas
Hotel Rural Hacienda del Buen Suceso, Las Palmas
Hotel Rural Hacienda del Buen Suceso, Las Palmas
Hotel Rural Hacienda del Buen Suceso, Las Palmas
+ 18 lainnya
Hotel

Hotel Rural Hacienda del Buen Suceso

Las Palmas

Review

Tripadvisor
Dari 125 review
Review yang paling membantu
greenpanther30
05 Des 2018 - Pasangan
This hotel is a mixed bag of good and bad. The photos are accurate and the buildings and surroundings are stunning. The hotel sits within a banana plantation and has views of the surrounding mountains and sea. It’s a stunning location and setting, sadly there are a few things that need serious attention. The positives: Location is great being 30 minutes from the airport, in the peaceful countryside and with Arucas only 5 mins drive away. The building is just wonderful, showing off the old building styles of the Spain and making use of this site which clearly was a farm for many years. It is now a banana plantation and in almost every direction you are surrounded by the plants. The pool area is very pleasant and offers enough sun and shade to relax and enjoy the warmer days. Jose was very useful and helpful to us when we had a problem and needed to change rooms. He was understanding and accommodating, resolving our issue quickly. Cleaning staff were very friendly each time we saw them always greeting us kindly. The evening meals were tasty and well priced, being competitive with the local restaurants in price and quality. The negatives: Other than Jose, the two ladies who were in reception when we checked in and also at all other times appeared bored with their jobs. They weren’t friendly at all, when we checked in we were ordered to read the instructions given in an envelope to us as other guests had complained and didn’t read the instructions. She was authoritative and very officious. This really didn’t help with making us feel welcome. The breakfast staff is just one lady, who is very young, not unpleasant however never any offer to make a coffee for guests or any kind of interaction. The rooms downstairs have a serious noise issue, we had to change rooms as we simply couldn’t sleep in our first room on the ground floor. The noise from both above and to each side was very disturbing at night time. We couldn’t sleep well at all, in addition a lovely fountain runs outside the rooms, this is great during the day, however it only turns off around 2am and so keeps you awake. The beds differ in firmness, our first room had a bed that felt very old and soft, our second room had a much better bed with firm mattress. The TV in the room has limited channels and the screen is often fuzzy. WiFi, there is only free wifi in the reception area and a lounge area. You can get it in your rooms however it’s a 6 Euro charge per device for 24 hours. When you have spent 100 Euro’s a night for the hotel wifi in the room should be included, especially in 2018! Pool area is a nice size, and the pool water itself was cleaned daily. The area around the pool was not swept all week, there is a problem with flies too, I believe due to the banana farm so cannot be helped, but they were annoying! The working farm had a tractor which sat with it’s engine running for an hour next to the pool, again it’s a working farm but it’s rather annoying when you are trying to relax. Breakfast was simplistic, I’ve not had such a bad selection of breakfast items at a hotel in a long time. It seems like the hotel had attempted to make the breakfast as cheap as possible. Only one hot item is available each day. Every day we had plain yogurt and cold meats. Plain bread with butter and a toaster that takes at least 10 minutes to toast anything. The dinning room also has very little atmosphere and with only 1 server doing everything he is run off his feet if he has 25 people eating, which is quite possible. With some changes and urgently needed updates this hotel could be incredible, however right now it’s not living up to it’s full potential or its price.
T9818YYCL
16 Feb 2019
Could be amazing but I agree with the previous reviewer. Building and location are stunning. Unfortunately the restoration has been poor and internal walls mean you can hear everything. The rooms are quirky which means that your room may be next to another mezzanine floor which can be noisy. We had a good room but heard other guests talking about it. Staff seem demotivated. No cleaning 2 days a week and poor other days. Does not appear to be busy. When we arrived there was no one about and a sign saying back in 10 minutes. Not particularly welcoming. Wifi confusing. Food very disappointing. We booked half board and one dinner was soup, approx 8 pieces of fried fish on a sauce or chicken croquettes and then fruit, icecream or yohurt. No vegetables or side salads. Jacuzzi and pool are great. Good location for Arucas restaurants and walking in the area
625willemb
10 Nov 2018 - Pasangan
Once this hotel located in this old Haciënda was very nice. But now it is outdated and not looked after with love and passion. Lamps were broken, bathroom dirty, woorden Floors in rooms dirty, swimmingpool doesn’t look fresh and we could not use it Anyway because a filmcrew was filming. Jaccuzi was broken and water was foamy. Turkish bath was not turned on. Breakfast absolutely below Every standard with cheap plastic cheese and ham of bad quality and orangejuice wich taste like lemonate. Plastic flowers in The lobby Area etc. We complained about our stay With The Managing Director of The hotel and he took good care of us and he was interested to hear our complaints. This hotel has a lot of potential and could be one of The best 5 star properties of Gran Canaria. But it needs a lot of money and a lot of new staff. The current staf is not interested and has no idea about hospitality.
christine o
15 Jan 2019 - Pasangan
The hotel was rustic and full of character set in the middle of a banana plantation. If you are looking for something unique and different this is perfect. We had a very large comfortable bedroom and there were lots of nice outdoor seating places. Great pool and characterful spa area set in a stone barn. The location was great to visit the north of the island and walking distance to the town of Arucas which we loved...... visit the fab church which is beautiful. The staff were friendly and welcoming and we generally found the people in the north of the island this way. Only constructive comments would be the signage for the hotel on arrival in the dark was poor and as we stayed in January it was cold in the mornings and evening. Fabulous salon had a huge fireplace which if a fire was lit in the evenings would have been more cosy and inviting to take a drink in there. I know it was suggested that we could request it to be lit but shouldn’t have to ask....it did open onto the restaurant too so think the hotel are missing an income here? However all positive from us thank you Hacienda staff
BelfastD6
31 Jul 2019 - Pasangan
We spent three nights here in May 2019. The hotel is a bit of a drive out of Aurcas and you would really need a car. It is located in a very peaceful setting in a banana plantation and it is extremely quiet at night. Rooms were colonial style and while nice, were quite tired. Estephania (?) at reception was lovely and really couldn’t do enough for us but other staff had less English and were less friendly. Breakfast was ok but not great.
Lokasi
Carretera de Arucas a Bañaderos, km. 1
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Hotel Rural Hacienda del Buen Suceso?
Hotel Rural Hacienda del Buen Suceso beralamat di Carretera de Arucas a Bañaderos, km. 1
Pukul berapa waktu check-in & check-out di Hotel Rural Hacienda del Buen Suceso?
Waktu untuk check-in di Hotel Rural Hacienda del Buen Suceso adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Hotel Rural Hacienda del Buen Suceso?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Hotel Rural Hacienda del Buen Suceso tersedia fasilitas kolam renang?
Ya, di Hotel Rural Hacienda del Buen Suceso tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Pusat Kebugaran
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Area piknik
Pemandian Turki/Hammam
Fitness
Ruang perawatan spa
Fasilitas gym
Kolam renang outdoor
Lapangan golf di dalam properti
Kursi berjemur di pantai
Taman
Fasilitas Umum
Teras
Area merokok yang ditetapkan (denda berlaku)
Restoran
Pantai
Ruang merokok khusus
Layanan Hotel
Meja depan (buka jam tertentu)
Resepsionis 24 jam
Staf multibahasa
Brankas di resepsionis
Brankas hotel
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 125 review
Kebersihan
4.5
Kamar
4.0
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
78
Keluarga
18
Wisata sendiri
0
Berlibur dengan teman
14
Bisnis
4
greenpanther30
05 Des 2018 - Pasangan
This hotel is a mixed bag of good and bad. The photos are accurate and the buildings and surroundings are stunning. The hotel sits within a banana plantation and has views of the surrounding mountains and sea. It’s a stunning location and setting, sadly there are a few things that need serious attention. The positives: Location is great being 30 minutes from the airport, in the peaceful countryside and with Arucas only 5 mins drive away. The building is just wonderful, showing off the old building styles of the Spain and making use of this site which clearly was a farm for many years. It is now a banana plantation and in almost every direction you are surrounded by the plants. The pool area is very pleasant and offers enough sun and shade to relax and enjoy the warmer days. Jose was very useful and helpful to us when we had a problem and needed to change rooms. He was understanding and accommodating, resolving our issue quickly. Cleaning staff were very friendly each time we saw them always greeting us kindly. The evening meals were tasty and well priced, being competitive with the local restaurants in price and quality. The negatives: Other than Jose, the two ladies who were in reception when we checked in and also at all other times appeared bored with their jobs. They weren’t friendly at all, when we checked in we were ordered to read the instructions given in an envelope to us as other guests had complained and didn’t read the instructions. She was authoritative and very officious. This really didn’t help with making us feel welcome. The breakfast staff is just one lady, who is very young, not unpleasant however never any offer to make a coffee for guests or any kind of interaction. The rooms downstairs have a serious noise issue, we had to change rooms as we simply couldn’t sleep in our first room on the ground floor. The noise from both above and to each side was very disturbing at night time. We couldn’t sleep well at all, in addition a lovely fountain runs outside the rooms, this is great during the day, however it only turns off around 2am and so keeps you awake. The beds differ in firmness, our first room had a bed that felt very old and soft, our second room had a much better bed with firm mattress. The TV in the room has limited channels and the screen is often fuzzy. WiFi, there is only free wifi in the reception area and a lounge area. You can get it in your rooms however it’s a 6 Euro charge per device for 24 hours. When you have spent 100 Euro’s a night for the hotel wifi in the room should be included, especially in 2018! Pool area is a nice size, and the pool water itself was cleaned daily. The area around the pool was not swept all week, there is a problem with flies too, I believe due to the banana farm so cannot be helped, but they were annoying! The working farm had a tractor which sat with it’s engine running for an hour next to the pool, again it’s a working farm but it’s rather annoying when you are trying to relax. Breakfast was simplistic, I’ve not had such a bad selection of breakfast items at a hotel in a long time. It seems like the hotel had attempted to make the breakfast as cheap as possible. Only one hot item is available each day. Every day we had plain yogurt and cold meats. Plain bread with butter and a toaster that takes at least 10 minutes to toast anything. The dinning room also has very little atmosphere and with only 1 server doing everything he is run off his feet if he has 25 people eating, which is quite possible. With some changes and urgently needed updates this hotel could be incredible, however right now it’s not living up to it’s full potential or its price.
T9818YYCL
16 Feb 2019 -
Could be amazing but I agree with the previous reviewer. Building and location are stunning. Unfortunately the restoration has been poor and internal walls mean you can hear everything. The rooms are quirky which means that your room may be next to another mezzanine floor which can be noisy. We had a good room but heard other guests talking about it. Staff seem demotivated. No cleaning 2 days a week and poor other days. Does not appear to be busy. When we arrived there was no one about and a sign saying back in 10 minutes. Not particularly welcoming. Wifi confusing. Food very disappointing. We booked half board and one dinner was soup, approx 8 pieces of fried fish on a sauce or chicken croquettes and then fruit, icecream or yohurt. No vegetables or side salads. Jacuzzi and pool are great. Good location for Arucas restaurants and walking in the area
625willemb
10 Nov 2018 - Pasangan
Once this hotel located in this old Haciënda was very nice. But now it is outdated and not looked after with love and passion. Lamps were broken, bathroom dirty, woorden Floors in rooms dirty, swimmingpool doesn’t look fresh and we could not use it Anyway because a filmcrew was filming. Jaccuzi was broken and water was foamy. Turkish bath was not turned on. Breakfast absolutely below Every standard with cheap plastic cheese and ham of bad quality and orangejuice wich taste like lemonate. Plastic flowers in The lobby Area etc. We complained about our stay With The Managing Director of The hotel and he took good care of us and he was interested to hear our complaints. This hotel has a lot of potential and could be one of The best 5 star properties of Gran Canaria. But it needs a lot of money and a lot of new staff. The current staf is not interested and has no idea about hospitality.
christine o
15 Jan 2019 - Pasangan
The hotel was rustic and full of character set in the middle of a banana plantation. If you are looking for something unique and different this is perfect. We had a very large comfortable bedroom and there were lots of nice outdoor seating places. Great pool and characterful spa area set in a stone barn. The location was great to visit the north of the island and walking distance to the town of Arucas which we loved...... visit the fab church which is beautiful. The staff were friendly and welcoming and we generally found the people in the north of the island this way. Only constructive comments would be the signage for the hotel on arrival in the dark was poor and as we stayed in January it was cold in the mornings and evening. Fabulous salon had a huge fireplace which if a fire was lit in the evenings would have been more cosy and inviting to take a drink in there. I know it was suggested that we could request it to be lit but shouldn’t have to ask....it did open onto the restaurant too so think the hotel are missing an income here? However all positive from us thank you Hacienda staff
BelfastD6
31 Jul 2019 - Pasangan
We spent three nights here in May 2019. The hotel is a bit of a drive out of Aurcas and you would really need a car. It is located in a very peaceful setting in a banana plantation and it is extremely quiet at night. Rooms were colonial style and while nice, were quite tired. Estephania (?) at reception was lovely and really couldn’t do enough for us but other staff had less English and were less friendly. Breakfast was ok but not great.
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