The Parador was a lovely reward after 35 days walking the Camino de Santiago and staying in a mixture of hostels, guest houses and 1 star hotels, some of which were okay and others not so good. The day I arrived in Santiago was cool, grey and soggy, the sort of day when it is much better to be inside and it was very good to have a conveniently situated hotel at the end of the 779 km walk. It is a beautiful historic building both outside and in, in an austere sort of way. The reception staff spoke excellent English and I was into my room very quickly. This is one of those places that names its floors to impress rather than for accuracy so I was on the 4th floor which is actually the 3rd floor as there is no 2nd. It was also the top floor and had a view of the cathedral spires if you looked a bit sideways. The room was on the small side but adequate with a comfortable double bed, closet and cupboard plus a dining chair with arms and small side table. The bathroom was bigger than many with the shower over a tub. Everything was very clean with all bathroom amenities sealed with sanitary labels. My one complaint concerned the heating. I was rained on and damp on arrival and the room was cold. There was a thermostat but it didn't turn anything on. I suspect it was only for the air conditioning that was switched off for the season. The radiators were cold and when I enquired about them I was told that the heating was on a timer and wasn't switched on until 7pm. I am not sure how long it stayed on but I woke up cold in the night and the heating wasn't switched on again until early morning. I admit to being easily chilled but think that none the less there should be some way of warming a room that doesn't require waiting until the programmed radiators start up.
That aside this is a lovely hotel. It was very quiet, possibly enhanced by the few guests due to coronavirus and the thick carpets in the hallways. The wifi was excellent. There was big lounge with many chairs and sofas on the ground floor and also a bar. Unfortunately, due to coronavirus restrictions the bar was unable to serve food or drink inside but could do so in the courtyard. The hotel is also close to the pilgrim's office for walkers wanting to collect their compostela and of course the cathedral is on the same square. I would be very happy to return but perhaps at a warmer time of year.