I booked this (through the website, which was the best rate) the day I was travelling on a last minute getaway and it worked out perfectly!
It’s a super convenient location in front of Grindelwald station - I was grateful to just be a few steps from my room after returning from a long day of hiking. In spite what you’d expect, given proximity to station, it has beautiful views. I was lucky to be on the 4th floor with a balcony, (they were kind enough to upgrade me to a bigger room w balcony!) but there’s also a nice balcony deck on the 4th floor for all guests. A very nice place to unwind in the evening or have your morning coffee.
All the staff are lovely, from cleaning staff, restaurant and reception. Great combination of efficient, no-fuss and easy manner, and genuine smiles to boot. It made me feel very welcome (especially appreciated as a solo traveler) and I have to say that I’ve not experienced service this on-point in my 4 years here! (I’m Swiss-based but from Malaysia)
Special mention to Jeremy at reception who was an absolute star! It was so nice to be welcomed after a long journey by someone who enjoys helping guests. His recommendations were excellent and fit the bill exactly for what I was looking for and he had answers to every question! I didn’t have the chance to do much research beforehand (as I usually do) so I really appreciated the specificity and level of detail he provided. And best of all was his good cheer and friendliness.
I was meant to stay 2 nights and then go onwards elsewhere, but I ended up extending to 4 nights because of all the reasons above!
Oh, and good breakfast too!