What everyone will quickly come to know about Switzerland is that everything is quite pricey and Hotel Kreuz & Post is no exception. It is a decent, clean, functional hotel in a great location, however nothing about it warrants four stars.
The hotels biggest “pro” is its location about 1 minutes walk from Grindelwald’s train & bus station and the fact that it provides cheap (5 CHF per day) parking options close by. It is nestled between a restaurant and snack bar on the Main Street so first impressions are not great- just a small dingy reception in an apartment block.
The decor of the hotel hails from the 1980’s and everything seems run down and past it’s best days. Our room was on the fourth floor facing away from the Main Street and was very quiet, although the front facing rooms benefit from a balcony. The room is functional and feels clean, however there is nothing luxurious about it. Thick carpet, shabby light wood furniture, two single beds pushed together with thin mattresses, grubby textured walls. Basically nothing has been done here since the 80s/90s and if you are looking for something modern or more than somewhere you will pass out after an 8 hour hike then this is not for you. The bathroom is also functional, however no plug means you cannot use the bathtub. Whilst I understand that renovating might not be an option I do think small changes could make these rooms feel a lot better- making up the bed as one big bed using a mattress topper, some flowers, a few elegant bathroom accessories such as bath bombs, some useful accessories for activities in Grindelwald (e.g sun cream) to name a few ideas.
Breakfast at the hotel was again adequate but nothing special. A small buffet offering scrambled eggs, bacon, cold cuts, bread, cereal and yoghurt. Again everything was a bit scrappy , think sweaty cheese on platters and mismatched glasses.
Overall we did sleep well and appreciated the location, but we would not be returning and would prefer to choose either a cheaper option in which we would expect poorer accommodation or a “treat yourself” option.