Clean hotel, good location, decor and equipment needs updating. Came for the weekend and prepaid for breakfast. The buffet on Saturday was pretty sad, because they didn't have high occupancy they didn't open the actual buffet. It was a mini buffet at one of their restaurants that was worse than the fare offered at any trendy 3* hotel in Taiwan. The coffee was not drinkable, extremely watery. Pool is beautiful but can be dangerous with kids, the whole area is completely marble... so it's very slippery. Had communication issues with staff. We called ahead of time to check on limitations for the pool such as age requirements and if "there were any other requirements?" We should have been more specific, they said no, we got there and we needed swim caps. Many 4 to 5 star hotels in Taiwan do not require them, which is why we called. Anyway, the English rules said "appropriate swim attire", nothing on website. The Chinese rules at the pool DO list the caps, but also not on website. So we wore hotel-issued shower caps. The hotel staffer did, however, allow another family to immerse their inadequately-diapered baby in the pool for about 10-20 minutes. You decide whether that was a good call or not. When I asked them to please update signage and make a note to mention to people who ask in future, they said they were "sorry they allowed me misunderstand," and "Taiwan requires caps everywhere, so it is 'appropriate attire.'" I am a local, we live here, I was speaking Chinese when they said this. Probably would've been better if they said, "sorry we weren't clear, we will make it super clear in future."
There are other hotels in this price range, maybe try those instead. At the very least, you may get a decent coffee and they won't politely call you a foreign idiot.
Pool open 9am to 9pm on holidays, not that they would tell you that until you arrive.
Spa menu only available at the hotel.
There is a good-sized super clean sauna and a very nice, giant massage chair in each changing room (separated by gender).
Hope the buffet on Sunday is better, we haven't gotten that far.
Also seriously, we paid for a 4 to 5 star hotel, we can afford to buy a cap, maybe have one for sale? It can even say The Sherwood. I can use it as a souvenir.