Ban Thai Guesthouse

Twin room, kamar tidak begitu luas namun cukup nyaman dan bersih. Pemandangannya indah terutama saat malam karena dominan lampu lampu taman dan di restaurant. Makanan di restaurantnya juga lumayan enak dan harganya reasonable. Untuk harga kamar sendiri termasuk murah

The worst experience so far in Thailand (and all over the world). The couple running this place is totally unfriendly and rude, here I explain : First of all, I wrote them a few days before arriving there, just to know if they proposé à free pick up from the bus station, it was just a question and I never had any answer from them. It already shows how they care about their customers. Then when I arrived there, there was only a woman (maybe the cleaning woman) who did not speak English at all, which is not a problem to me, but as I had several questions, it’s been a problem to communicate with her. I asked for the laundry, she called the boss on the phone and I could speak with him in English, as he told me that he would be there 15mn later I just went in my room meanwhile. Nobody explained me anything about the guesthouse (WiFi for example, this little details which make you feel welcome..) Then the boss arrived and knocked at my door room like crazy (could have been the police !) I opened and he just said “laundry at 7 tomorrow morning come at the reception” and then I just left like this, it was super rude and not welcoming at all ! This same day I came back to the guesthouse around 22 pm and found the door gate closed, it was super dark and I was wondering if maybe there was another entrance during the night . I finally figured out that I could remove the lock which was not “locked” but WELL, it would have been great to explain me this, among many other things. (When I wrote to Agoda to complain about them, the boss just wrote that I have been warned about this, which is a big lie) Then the next morning around 7am I went to the reception and found again the same woman, still had some questions so she called the boss’s wife. Did not see her yet and when she showed up, I could feel i had disturbed her. Not an “hello”, nothing, as rude as her husband. Then I told her about the door entrance, and that it would have been nice to be welcomed by them, talked to her with respect. But she got upset and just left without a word, and did not accept my laundry. A while later, the husband called me out “we have to talk !”, then came to me in a very agressive way and told me “I give you back the money of your 2 next nights and you leave the room within 10 mn” It was 7:30 in the morning, plus the check out is at 10 am, but he just kicked me out the guesthouse. I was shocked, how can you behave like this with customers who DID NOT have done anything wrong basically ?! Have to mention that he did not return me the full amount of the 2 nights, but it’s a detail, this attitude is shocking and unacceptable. The conclusion is : this people just want your money (actually the room cost me like 25€/night which is not nothing there), once you have paid, they just don’t care about you. So I really suggest you to go somewhere else, there is plenty of places where you will be welcomed and not kicked out like a dog !

We arrived in Sukhothai by bus at around 9:30 PM. We read about Ban Thai in Lonely Planet which stated rooms start at 250 baht. And it had a room listed online for 268 baht. We called Ban Thai to confirm they had a room. The person who answered said he had a room with NO bathroom for 350 baht. We’re not that fussy so we hopped in a tuk tuk and arrived at 9:50 pm. Ban Thai guesthouse was totally dark and the gate was closed. The owner or manager emerged from the darkness and saw that we had a 1 year old infant and also a 2 year old. Without so much as a hello he said “it’s extra for the babies. 450 baht” I explained that we only need one bed. He said he only allows 2 people in the room for 350 baht and we must pay an extra 100 baht. By this time it was 9:56 pm and we had just finished a 6 hour Journey from Chiang mai. We were standing in the dark street with our two babies. The owner sad without any hesitation “you guys decide, I’m going back to bed” and slipped back into the darkness leaving us out in the street. The entire conversation lasted about 30 seconds. It was obvious he was already sleeping and had absolutely no patience or time to talk to us (a family coming to be his guests). He had no problem leaving us and our babies in the dark street. We have travelled for two months in the entire region and have never been charged extra for our two infants who do not use extra beds. Even hotels who offer free breakfasts don’t charge us extra. I felt deceived because I had confirmed the price Before taking a taxi to this place. He never asked me If I had children or how many people before he quoted me a price of 350 baht. I feel he should have honored that price. Also this place looked quite shabby from the roadway and it had a communal bathroom?!? My wife and I decided to just carry our luggage and two infants away from that location. It was more about the principle of the matter than the price. We walked just 100 m down the road and saw Jitra resort. The family came out to greet us in a very friendly manner and offered us a room also explaining that there are many other guest houses in the area. They gave us a discounted room for 600 baht which is just fabulous! I am sitting in the room as I write this. This room is NICE and has A/C. There is a private bathroom and everything is sparkling clean. He also said he would throw in 4 free breakfasts for my entire family. Wow. I would recommend going to this place rather than Ban Thai. This place is sparkling clean and looks amazing. We even have our own private patio. Don’t go to Ban Thai. It’s too risky. Jitra is better.

A really nice family owned guesthouse in a great location in the Sukhothai city centre. The night market, a good selection of bars and restaurants and several shops are only a few minutes walk away. The owners are very friendly and helpful, and the rooms are reasonably priced for what you get. Whilst the standard rooms are pretty basic, the beds are large and comfy and towels are provided, and the shared bathrooms are always immaculate. The only thing I can think of was that the soap by the sinks ran out and wasn’t replaced, which meant taking your own from your room! The staff will help arrange tours or transport to the bus station for a very reasonable price, and the garden area is lovely to relax in, though it’s not the most sociable place if you’re looking to meet new people, though perhaps that’s just because I was there during the low season. Overall, a great place!

Such a nice address!!! Easy going family, atmosphere. Well located in a quiet street, close to the New city, 15 minutes from the night Market, with delicious food. The old town is 15 minutes too, from your Room. The owner is such a sweet Heart, Thaï hospitality at best, one more Time!!! A...h...l'Ain... Lyon. France.