My boyfriend and I stayed here at the beginning of July as we were planning to return to Koh Samui- one of our favourite
places in Thailand!
After arriving in a taxi from the airport (which was pricey) we finally found the hotel, despite the fact that it was so out of the way that the taxi driver had to call someone for directions, which is immediately a bit disconcerting.
When we got to the reception we had to wait 20 minutes before anyone came to check us in, and when they finally did, they didn't say a word to us and shoved keys into our hands. We asked where the nearest shop was or if we could rent a moped and both questions were met with a dirty look and then completely ignored.
Fed up and hungry, and with no way of getting a taxi we decided to try and walk to the nearest shop, even though google maps said it would be a 45 MIN WALK! To make it worse, it was a really dangerous road and a few people stopped and offered us lifts because they knew how far civilisation was. We finally decided to hitch hike on the back of a pick up truck (risky but we had no choice) and it was a 25 min drive to the nearest 7/11! We tried to find a place in the area to book a boat transfer to koh Samui, which proved to be impossible as there were absolutely no tour operators in sight, so we had to hail a tuk-tuk after around an hour of waiting for one in the intense heat in a dodgy area! Hated the area so much that when we finally got the the centre which took an hour, we booked another hotel for the night as we couldn't bare to stay in the middle of nowhere with rude staff. Got a tuk tuk all the way back to 'Be Fine' and asked him to wait while we grabbed our stuff but as we tried to leave a lady who worked there chased after us and harassed us by telling us we hadn't paid when we obviously had as we'd booked on Expedia. She didn't understand us, and wasn't even aware of her guests and how they had booked- disgraceful for someone who claims to be a figure of authority in an establishment like that.
All in all a horrific experience. Do not stay- rude staff and terrible location!