The accommodation advertises itself as a three star seaside resort, but this is not true based on what we saw. Accordingly the fee for the high season is 100 USD / day, which is really high.
The photos on Agoda do not reflect reality. The entrance of the “resort” is in a really bad condition, it was very unpleasant (attached photo), it was in the middle of a neglected forest lane, very far from everything. Our bungalow (standard room) was a 10 sqm wooden structure with a thin shed roof. According to our booking confirmation the room should have been 24 sqm, that was not true. The room temperature went above 40 degrees without air conditioning, and it was hot all day long. In the afternoons unbearably. The air conditioner was so dirty that we didn't dare to use it (attached photo) so we drowned in the heat most of the day. There were a lot of mosquitoes so we did not dare to open the door or the windows, the mosquito net was really dirty and there were holes in it. We had two gecko (attached photo) as a regular guest in the room, two red toads (attached photo) in the bathroom, a 10-centimeter spider weaved its net under the window, nobody cleaned it (photo attached). There were holes in the floor and in the door (photo attached) so any animal could enter at any time. The bathroom, which cannot be even called a bathroom, was open air and geckos rushed on its tin roof all the time. Only the shower had a boiler that we had to switch on and off all the time (!).
There was no hot water for the wash-basin, so there were only cold water for washing hands, shaving, etc. (photo). I found it unacceptable for a 3 star resort for 100 USD / night. There is no sewerage or tap water, so the whole complex gets the water from huge water tanks (photos attached), so the pressure was very low in the shower.
The toilet paper was forbidden to throw in the toilet (photo), although cleaning was only every two days. Hygiene was zero. I also attach a photo of the toilet puller in a broken state.
The TV did not work because the batteries in the remote control were exhausted. Even with our own batteries, we couldn't get it working. In the evenings, the room didn't have enough light (two spotlights), so we had to use the flashlights on our cell phones.
There was not enough lighting in the garden of the hotel, and we went to dinner with a flashlight. It was basically pitch dark, it was really frustrating and unsecure. In Koh Kood in January there is dark at six o'clock in the evening until six o'clock in the morning, so we were actually 12 hours "imprisoned" in a 40C degree wooden hut.
The hotel has no reception hall or main building only an open air reception desk. Meals are done in small pavilions. Thus, the hotel does not have a single large secure space where you can take shelter in case of bad weather. In the evening the only entertainment was the dinner. After 8:40 pm you had to go back to your bungalow in the pitch dark, like in the kindergarten.
The hotel garden is very nice but really dangerous because no one makes sure that the ripe coconuts are harvested in time, so they hit the ground regularly in front of your noses during the day (photo attached).
One night my girlfriend took the stairs down from the bungalow and it was so dark, that she fell down the stairs. Her arm and knee were injured. So, we finally decided that we wanted to leave this nightmare. We left after 4 nights and did not received any refund for the remaining 3 nights. We wrote a lot of reclamation letters to the property and to Agoda but they were not given us any refund in the end. The property manager did not even reply to our emails, which was very rude.
The whole property is unprofessional, the service and the bungalows as well.
Based on the above, I would not sell the property as a three star resort, only as a homestay.
The price-to-value ratio does not really reflect reality.