Our family of 3 stayed in the studio residence over Christmas.
+good size bedroom with washer/dryer with detergent which was very useful for our 10 day stay. you can hang the clothes out on the balcony to dry.
+ strong air con in both bedroom and living room, good easy control panel to your liking.
+good kitchenette with washing liquid, new scrub, pots, cutlery all provided. a good size fridge to keep our drinks and fruit cool. 2 bottles of water given free per day.
+excellent location just 5mins walk to Siam Paragon/MBK/Siam center. 7/11 1min walk from hotel. Hotel/residence is down a quiet lane so you don't feel the hustle and bustle of the city so much.
+helpful front desk we got late check out due to our flight and even though they were full, they happily obliged. very much appreciated.
+good breakfast buffet with fruits, cereals, breads and some hot plates like bacon, fried eggs. Also there is free a la carte which you can order from as much as you like. their french toast was especially good. Free tea and coffees. The breakfast service was overall very good from staff and were always happy and smiling.
+ house keeping was thorough in their cleaning and l liked the hotel tried to protect the environment so bedsheets were changed once every 2 days, but at request you can ask them to be changed every day. we didn't mind.
+ shower had plenty of hot water and it was strong and powerful. loved it.
+ young concierge in his 20s with glasses was especially happy and helpful towards us. ordered us taxis at good rates. got to the airport at 400baht.
+ there is an excellent small Italian family run restaurant 1 min walk from the hotel with wood oven stove for pizza. I have had many pizzas and pasta from Europe before, but this trumped them all. Must go if you are staying nearby. Book to avoid disappointment. There is also a good local lunch cart opposite (their pork and rice was very good for 55baht) and many fruit stalls along the way.
-On Christmas day christmas cookies were provided on the pillows which was a nice touch, but we had 3 guests in our room so should have been 3 cookies.
-because the hotel is down a quiet lane with no footpaths, we had no problems with our kid with the cars going by, but with smaller children just hold onto their hands
-some morning house keeping would have their walkie talkies on about 7am which woke me up some mornings.
-because we had a birthday, a small cake or a touch of reminder would have been nice and certainly upped it's grading in service.
- wifi was a little unstable and we had to reconnect a few times, but once we did it it was strong.
Overall, would definitely come back again when we're in BKK next.