Novotel Phuket Karon Beach Resort and Spa, Pulau Phuket
Novotel Phuket Karon Beach Resort and Spa, Pulau Phuket
Novotel Phuket Karon Beach Resort and Spa, Pulau Phuket
Novotel Phuket Karon Beach Resort and Spa, Pulau Phuket
Novotel Phuket Karon Beach Resort and Spa, Pulau Phuket
+ 42 lainnya
Resort

Novotel Phuket Karon Beach Resort and Spa

Pulau Phuket

Review

Tripadvisor
Dari 1.893 review
Review yang paling membantu
febid
16 Des 2016 - Berlibur dengan teman
Saya bersama rekan-rekan menginap selama 2 malam di hotel ini karena rekomendasi dari salah satu teman yang bekerja di accor group dan kami booking suite with pluge pool. Saat proses check in lumayan lama menunggu dan tidak diberikan welcome drink. staffnya agak kaku, dan rata-rata tidak begitu fasih bahasa inggris. Kamar Suite yang kami booking strickly hanya diperbolehkan untuk 2 pax, padahal kamarnya cukup luas dan ada daybed di living roomnya. Akhirnya kami terpaksa memesan 1 kamar lagi tipe deluxe. Lokasi Hotel lumayan jauh dari pusat keramaian Banglaroad dan area kota Patong. butuh kendaraan atau tuk-tuk untuk mencapai pusat keramaian. di depan hotel tidak ada apa-apa dan sangat sepi ( hanya pantai karon ) Resort ini cukup mewah dan bersih, namun pelayannya kurang ramah terlihat dari raut wajahnya yang jarang saya menemui mereka sekedar menyapa kepada tamu-tamu. Saat Check out rekan saya ada yang menggunakan plastic laundry bag dan itu benar-benar tidak diizinkan dibawa pulang meskipun rekan saya ingin membayarnya karena sudah terlanjur digunakan untuk pakaian kotor. Sehingga harus dikeluarkan baju kotornya dari plastic di loby saat itu juga. Namun mereka tidak memberikan solusi ataupun memberikan plastic lain untuk rekan saya itu. Menurut saya crewnya perlu training hospitality lebih lagi agar tamu lebih nyaman
benaichar
08 Mar 2020 - Pasangan
Me and my fiancé stayed here for 10 nights (18th Feb - 28th Feb) plunge Pool suite 411 and we absolutely loved it here. Location is spot on, it’s at the quiet end of Karon Beach. when you cross the road, take a right, then quick left (literally 4 minutes walk from hotel entrance) there’s a guy renting out sun loungers for 100 baht and a small cafe next to him that sells ice cold water, beers, coconuts etc. This end of the beach is nice and quiet with lots of space around for sunbathing, Karon beach is beautiful, crystal clear water and no rocks at all, sand is soft and squeaks when you walk, you will see when you get there. Staff were great, firstly Palmy who was I think customer liaison manager, she was an absolute diamond, from check in, to us leaving she would come over to us and find out if everything was ok, she gave us advice and tips on where to visit, and just all round a real professional and friendly person. she made an excellent 4 star customer service rating into an outstanding 5 star customer service rating alone. Novotel are lucky to have such a great member of staff thank you palmy. Also Elena was fantastic with trip advice and bookings If you can book the plunge pool suite, then I would strongly recommend doing so. very spacious suite and the small pool, more like a large jacuzzi really was quality in the evenings to relax in whilst having a drink after going out in Karon. We did have a few issues with our plunge pool not working with the jets, we would have to call housekeeping, every day. housekeeping and maintenance was great and would fix it every time they came, but would stop working the following day so was a bit annoying. But still the pool is a must have if you’re a couple. The cleaners were great too, room was spotless every day We had half board, food was lovely great variety and very quiet, you can either get the themed buffet which was different every night and always great or they have a lovely Thai restaurant on site which was delicious. Breakfast was chaotic, food was nice but so busy, between 9am and 10am you will have to queue for a table for about 5 - 10 minutes, food was nice, omelette, scrambled eggs, Thai food, great choice. Tip order a la cart from downstairs saves you having to queue Would I stay here again if visiting Phuket, definitely, lovely hotel, very big, great location, 10 minute walk into main strip of Karon, or a 15 minute Tuk Tuk ride from outside the hotel to Patong for 300 baht. Main thing for us is the beach its not busy, and beautiful. So few things I want to bring up which the hotel should look at. Firstly the pool, the tiles / grouting in all pools including the plunge pools need to be done ASAP, it really lets the luxury of the hotel down. Also the drink prices are ridiculous, during our meal two cocktails would cost 750 baht which is about £17, or two glasses orange juices for 400 baht (£8) absolute joke. Also charging service charge and vat on a bottle of water feels like you are being ripped off by the hotel. We paid a lot of extra money for half board, the fact they don’t include juice or water and charge overpriced drinks feels like a bit of a con, the hotel needs to look at this and change it. Also taxi pick up to and from the airport is overpriced, small cars that are asking 1500 baht when it should really cost no more than 700 baht Apart from that, well done Novotel for making a great holiday and organising a little decoration in our room for my fiancé’s birthday and on our proposal night.
tinex79
07 Mar 2020 - Keluarga
We arrived on 28th of feb 2020 and the kids pool slide didn't work for first 6 days of our stay, the main pool was good at the first day and after that was green for 7 days and closed on the end,we upgrade for plunge pool $640 becouse the the pool was green,the second pool was starting to get green and kids slide didn't work and a bit shallow .pool bar charge 400 baht thats 20 AUS for bannana smoothy.we have to complain and refund. Every thing is expensive in the hotel (not many people eat there)....Aircon turning off during night but they said thats becouse we left the slidind door open but that wasn't the case, the plunge pool is bad,the tiles are sharp (missing grout) and not level so be careful. Rooms? You have to ask for toilet paper every time we needed. The list goes on but read the other comments. ..they are %100 corect. Don't waist the money here, in 3 star hotel we had better experience.
James F
29 Feb 2020
Loved this hotel- great location, breakfast, room, staff we had left an unsuitable hotel and were greatly relieved to find this relatively quiet hotel where most people were relaxing and enjoying sand and sea and sunsets . Nice happy hour drinks.
S323IO_
28 Feb 2020 - Berlibur dengan teman
She helped us a lot.provide all information and took care about us from check in to check out.We had an amazing time. She suggested the tour for us and it wss incredible.wish we had more time.thank you Elena.deffinatky will come back here
Lokasi
568 Patak Road Karon Beach,Muang
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2:00 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Novotel Phuket Karon Beach Resort and Spa?
Novotel Phuket Karon Beach Resort and Spa beralamat di 568 Patak Road Karon Beach,Muang
Pukul berapa waktu check-in & check-out di Novotel Phuket Karon Beach Resort and Spa?
Waktu untuk check-in di Novotel Phuket Karon Beach Resort and Spa adalah mulai dari pukul 2:00 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Novotel Phuket Karon Beach Resort and Spa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Novotel Phuket Karon Beach Resort and Spa tersedia fasilitas kolam renang?
Ya, di Novotel Phuket Karon Beach Resort and Spa tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Seluncuran air
Kabana kolam renang gratis
Arena game center
Dart
Snorkeling
Ruang perawatan spa
Meja biliar
Fasilitas gym
Menyelam
Kolam renang outdoor
Kursi berjemur di kolam renang
Taman
Teras atap
Payung kolam renang
Ruang game
Fasilitas gym 24 jam
Kolam renang anak
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Binatang peliharaan atau binatang penuntun tidak diizinkan
Fasilitas Anak
Area bermain anak-anak
Penitipan anak atau bayi (biaya tambahan)
Penitipan bayi atau anak
Klub anak (gratis)
Klub anak
Penitipan/kegiatan anak berpengawas (biaya tambahan)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 1.893 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.0
Layanan
4.5
Nilai
4.0
Pasangan
618
Keluarga
878
Wisata sendiri
69
Berlibur dengan teman
169
Bisnis
9
febid
16 Des 2016 - Berlibur dengan teman
Saya bersama rekan-rekan menginap selama 2 malam di hotel ini karena rekomendasi dari salah satu teman yang bekerja di accor group dan kami booking suite with pluge pool. Saat proses check in lumayan lama menunggu dan tidak diberikan welcome drink. staffnya agak kaku, dan rata-rata tidak begitu fasih bahasa inggris. Kamar Suite yang kami booking strickly hanya diperbolehkan untuk 2 pax, padahal kamarnya cukup luas dan ada daybed di living roomnya. Akhirnya kami terpaksa memesan 1 kamar lagi tipe deluxe. Lokasi Hotel lumayan jauh dari pusat keramaian Banglaroad dan area kota Patong. butuh kendaraan atau tuk-tuk untuk mencapai pusat keramaian. di depan hotel tidak ada apa-apa dan sangat sepi ( hanya pantai karon ) Resort ini cukup mewah dan bersih, namun pelayannya kurang ramah terlihat dari raut wajahnya yang jarang saya menemui mereka sekedar menyapa kepada tamu-tamu. Saat Check out rekan saya ada yang menggunakan plastic laundry bag dan itu benar-benar tidak diizinkan dibawa pulang meskipun rekan saya ingin membayarnya karena sudah terlanjur digunakan untuk pakaian kotor. Sehingga harus dikeluarkan baju kotornya dari plastic di loby saat itu juga. Namun mereka tidak memberikan solusi ataupun memberikan plastic lain untuk rekan saya itu. Menurut saya crewnya perlu training hospitality lebih lagi agar tamu lebih nyaman
benaichar
08 Mar 2020 - Pasangan
Me and my fiancé stayed here for 10 nights (18th Feb - 28th Feb) plunge Pool suite 411 and we absolutely loved it here. Location is spot on, it’s at the quiet end of Karon Beach. when you cross the road, take a right, then quick left (literally 4 minutes walk from hotel entrance) there’s a guy renting out sun loungers for 100 baht and a small cafe next to him that sells ice cold water, beers, coconuts etc. This end of the beach is nice and quiet with lots of space around for sunbathing, Karon beach is beautiful, crystal clear water and no rocks at all, sand is soft and squeaks when you walk, you will see when you get there. Staff were great, firstly Palmy who was I think customer liaison manager, she was an absolute diamond, from check in, to us leaving she would come over to us and find out if everything was ok, she gave us advice and tips on where to visit, and just all round a real professional and friendly person. she made an excellent 4 star customer service rating into an outstanding 5 star customer service rating alone. Novotel are lucky to have such a great member of staff thank you palmy. Also Elena was fantastic with trip advice and bookings If you can book the plunge pool suite, then I would strongly recommend doing so. very spacious suite and the small pool, more like a large jacuzzi really was quality in the evenings to relax in whilst having a drink after going out in Karon. We did have a few issues with our plunge pool not working with the jets, we would have to call housekeeping, every day. housekeeping and maintenance was great and would fix it every time they came, but would stop working the following day so was a bit annoying. But still the pool is a must have if you’re a couple. The cleaners were great too, room was spotless every day We had half board, food was lovely great variety and very quiet, you can either get the themed buffet which was different every night and always great or they have a lovely Thai restaurant on site which was delicious. Breakfast was chaotic, food was nice but so busy, between 9am and 10am you will have to queue for a table for about 5 - 10 minutes, food was nice, omelette, scrambled eggs, Thai food, great choice. Tip order a la cart from downstairs saves you having to queue Would I stay here again if visiting Phuket, definitely, lovely hotel, very big, great location, 10 minute walk into main strip of Karon, or a 15 minute Tuk Tuk ride from outside the hotel to Patong for 300 baht. Main thing for us is the beach its not busy, and beautiful. So few things I want to bring up which the hotel should look at. Firstly the pool, the tiles / grouting in all pools including the plunge pools need to be done ASAP, it really lets the luxury of the hotel down. Also the drink prices are ridiculous, during our meal two cocktails would cost 750 baht which is about £17, or two glasses orange juices for 400 baht (£8) absolute joke. Also charging service charge and vat on a bottle of water feels like you are being ripped off by the hotel. We paid a lot of extra money for half board, the fact they don’t include juice or water and charge overpriced drinks feels like a bit of a con, the hotel needs to look at this and change it. Also taxi pick up to and from the airport is overpriced, small cars that are asking 1500 baht when it should really cost no more than 700 baht Apart from that, well done Novotel for making a great holiday and organising a little decoration in our room for my fiancé’s birthday and on our proposal night.
tinex79
07 Mar 2020 - Keluarga
We arrived on 28th of feb 2020 and the kids pool slide didn't work for first 6 days of our stay, the main pool was good at the first day and after that was green for 7 days and closed on the end,we upgrade for plunge pool $640 becouse the the pool was green,the second pool was starting to get green and kids slide didn't work and a bit shallow .pool bar charge 400 baht thats 20 AUS for bannana smoothy.we have to complain and refund. Every thing is expensive in the hotel (not many people eat there)....Aircon turning off during night but they said thats becouse we left the slidind door open but that wasn't the case, the plunge pool is bad,the tiles are sharp (missing grout) and not level so be careful. Rooms? You have to ask for toilet paper every time we needed. The list goes on but read the other comments. ..they are %100 corect. Don't waist the money here, in 3 star hotel we had better experience.
James F
29 Feb 2020 -
Loved this hotel- great location, breakfast, room, staff we had left an unsuitable hotel and were greatly relieved to find this relatively quiet hotel where most people were relaxing and enjoying sand and sea and sunsets . Nice happy hour drinks.
S323IO_
28 Feb 2020 - Berlibur dengan teman
She helped us a lot.provide all information and took care about us from check in to check out.We had an amazing time. She suggested the tour for us and it wss incredible.wish we had more time.thank you Elena.deffinatky will come back here
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