My room, though dated, was comfortable, the a/c worked well, the bed was big and the mattress fine. Even the pillows were a little better than average for a lot of places in Thailand. Wifi was a little weak, but i managed to keep up with email and the news from around the world. Didn't turn on the t.v. set so can't comment. Small fridge with for-pay drinks etc. but had extra room for a few of my own items. My only real knock was the lighting in the bathroom. Was over the shower, not the sink, so i missed a few spots shaving.
The included breakfast was minimal but tasty and enough to start the day. (People should't really complain about included breakfasts. If you want the full-meal deal, order off the menu!) Coffee was hot and strong - perked me up to start the day.
The best selling feature about this place is it's wonderful garden-setting. Ranong isn't the most happening place in Thailand, so a couple of hours around the pool or sitting on the balcony taking in the gardens is just fine by me. I'd go back again if in Ranong.
The lady behind the front desk was very accommodating but didn't speak a lot of english, but we managed to get our mutual needs communicated.