Secret Cliff Resort Phuket, Pulau Phuket
Secret Cliff Resort Phuket, Pulau Phuket
Secret Cliff Resort Phuket, Pulau Phuket
Secret Cliff Resort Phuket, Pulau Phuket
Secret Cliff Resort Phuket, Pulau Phuket
+ 34 lainnya
Hotel

Secret Cliff Resort Phuket

Pulau Phuket

Review

Tripadvisor
Dari 937 review
Review yang paling membantu
NdreFourie123
07 Agt 2020 - Keluarga
Really bad place. Old and crappy. There are much better places in the same price category. Had a ocean view room. Ocean was very far, had a view of old roofs. Crappy pool. Pool bar is ridiculously expensive. Rude staff. You've been warned.
megsgriff5
15 Mar 2020 - Pasangan
We stayed 3 nights here. On our first night our air con wasn’t working just blowing out hot air, we phoned reception and they sent an engineer to have a look, finally 1 HOUR 15 minutes later it was just about fixed after much hassle and complaining. We still weren’t happy as reception had been quite rude and the air con still wasn’t as cold as should’ve been so asked to switch rooms, they said yes and gave us a tiny downgraded room!! we said no as we’d paid for a Superior sea view villa! The receptionist then tried to say that they’d ‘upgraded’ us already with the first room we were in!!!!! There was a sign in the first room saying welcome to your superior sea view villa! They had NOT upgraded us at all! So we refused the second room as not what we paid for and went back to first room with rubbish air con. Reception staff SO rude over the phone and trying to mug us off saying they gave us an upgrade, insulting our intelligence!!! No one asked how our stay was or anything when we left nor did they check in with us to make sure air con was okay. Absolutely shocking customer service. Only member of staff that deserves praise is the lovely lady cleaner who was so friendly and polite!! I would not recommend this hotel as you could get cheaper better hotel elsewhere.
Natasha45678
16 Mar 2020 - Keluarga
Breakfast is so tasty and many kind of food.I like all service of staff and the barcony in the room is very clearly seaview.Nat always recomend me for the better choice where I want to go.Thanks all staff and I will be here with my family again here for sure.
sunanthakev
12 Mar 2020
Please dont get scammed, its a rundown old place, it might be a successful hotel once but not anymore. You can get way way better hotels for this price. We arrived late, sent to our room by buggy. The room was located next to a store room, and in front of a big moldy rocks. Entered our room, it was more like a motel, the toilet was like a public toilet and the bed was hard as a rock. Since we were tired, we dont want to make a fuss, we switched on the A/C, for the next 30 mins it was just blowing air. HOT AIR. called reception, they sent a maintaince guy who lietrally did nothing and he said he will come back, never did. Called again, no one bothered to come, called again as the room was so stuffy and the smell of old mouldy furniture was in the air. another maintainance guy came and did not even check but he said the A/C is working fine. we were so so tired to even argue with them, we went to bed, it was stuffy, sweaty. the next day breakfast was just basic friend rice, friend noodles. It was fine with us, went to the reception asked them for a refund of the second night as we really dont want to stay they, the receptionist was not helpful she was just reading the cancellation policy, then she said she can change the room, but only same room category not the ones with seaview. It was totally fine with us as we are not looking for a FREE UPGRADE, just a room we paid for, not some run down spooky room. Then we asked again if refund is possible instead as we really dont like the attitude of the receptionist, she said will check with the manager and she did not, repeated the same answer. Since we had no choice, we went and check the second room , it was way better than the room they provided to us at first. so if only we did not make noise, we will be staying in that spooky room. so are they trying their luck to see which customer will not make an issue? and the pool, the tiles were broken with sharp edges, and it does not look anything like in the pictures. Dont get cheated, there are many other hotels. way cheaper and way better.I always travel to Phuket but this is the first time i had a bad stay.
Eakky12345
12 Mar 2020 - Pasangan
I just married with my wife 2 weeks ago and I am very happy when I stay here for my honeymoon time because of the view at the barcony is so amazing and breakfast is so variety and delicious also.I will be here again for sure.
Lokasi
707 Patak Rd
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Secret Cliff Resort Phuket?
Secret Cliff Resort Phuket beralamat di 707 Patak Rd
Pukul berapa waktu check-in & check-out di Secret Cliff Resort Phuket?
Waktu untuk check-in di Secret Cliff Resort Phuket adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Secret Cliff Resort Phuket?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
Apakah di Secret Cliff Resort Phuket tersedia fasilitas kolam renang?
Ya, di Secret Cliff Resort Phuket tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Resepsionis 24 Jam
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Area piknik
Antar-jemput pantai gratis
Fitness
Antar-jemput ke pusat perbelanjaan (biaya tambahan)
Kolam renang outdoor
Lapangan golf di dalam properti
Taman
Bar kolam renang
Kolam renang anak
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Fasilitas Anak
Penitipan bayi atau anak
Klub anak (gratis)
Area bermain anak-anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 937 review
Kebersihan
4.0
Kamar
3.5
Lokasi
3.5
Layanan
3.5
Nilai
3.5
Pasangan
409
Keluarga
124
Wisata sendiri
53
Berlibur dengan teman
123
Bisnis
22
NdreFourie123
07 Agt 2020 - Keluarga
Really bad place. Old and crappy. There are much better places in the same price category. Had a ocean view room. Ocean was very far, had a view of old roofs. Crappy pool. Pool bar is ridiculously expensive. Rude staff. You've been warned.
megsgriff5
15 Mar 2020 - Pasangan
We stayed 3 nights here. On our first night our air con wasn’t working just blowing out hot air, we phoned reception and they sent an engineer to have a look, finally 1 HOUR 15 minutes later it was just about fixed after much hassle and complaining. We still weren’t happy as reception had been quite rude and the air con still wasn’t as cold as should’ve been so asked to switch rooms, they said yes and gave us a tiny downgraded room!! we said no as we’d paid for a Superior sea view villa! The receptionist then tried to say that they’d ‘upgraded’ us already with the first room we were in!!!!! There was a sign in the first room saying welcome to your superior sea view villa! They had NOT upgraded us at all! So we refused the second room as not what we paid for and went back to first room with rubbish air con. Reception staff SO rude over the phone and trying to mug us off saying they gave us an upgrade, insulting our intelligence!!! No one asked how our stay was or anything when we left nor did they check in with us to make sure air con was okay. Absolutely shocking customer service. Only member of staff that deserves praise is the lovely lady cleaner who was so friendly and polite!! I would not recommend this hotel as you could get cheaper better hotel elsewhere.
Natasha45678
16 Mar 2020 - Keluarga
Breakfast is so tasty and many kind of food.I like all service of staff and the barcony in the room is very clearly seaview.Nat always recomend me for the better choice where I want to go.Thanks all staff and I will be here with my family again here for sure.
sunanthakev
12 Mar 2020 -
Please dont get scammed, its a rundown old place, it might be a successful hotel once but not anymore. You can get way way better hotels for this price. We arrived late, sent to our room by buggy. The room was located next to a store room, and in front of a big moldy rocks. Entered our room, it was more like a motel, the toilet was like a public toilet and the bed was hard as a rock. Since we were tired, we dont want to make a fuss, we switched on the A/C, for the next 30 mins it was just blowing air. HOT AIR. called reception, they sent a maintaince guy who lietrally did nothing and he said he will come back, never did. Called again, no one bothered to come, called again as the room was so stuffy and the smell of old mouldy furniture was in the air. another maintainance guy came and did not even check but he said the A/C is working fine. we were so so tired to even argue with them, we went to bed, it was stuffy, sweaty. the next day breakfast was just basic friend rice, friend noodles. It was fine with us, went to the reception asked them for a refund of the second night as we really dont want to stay they, the receptionist was not helpful she was just reading the cancellation policy, then she said she can change the room, but only same room category not the ones with seaview. It was totally fine with us as we are not looking for a FREE UPGRADE, just a room we paid for, not some run down spooky room. Then we asked again if refund is possible instead as we really dont like the attitude of the receptionist, she said will check with the manager and she did not, repeated the same answer. Since we had no choice, we went and check the second room , it was way better than the room they provided to us at first. so if only we did not make noise, we will be staying in that spooky room. so are they trying their luck to see which customer will not make an issue? and the pool, the tiles were broken with sharp edges, and it does not look anything like in the pictures. Dont get cheated, there are many other hotels. way cheaper and way better.I always travel to Phuket but this is the first time i had a bad stay.
Eakky12345
12 Mar 2020 - Pasangan
I just married with my wife 2 weeks ago and I am very happy when I stay here for my honeymoon time because of the view at the barcony is so amazing and breakfast is so variety and delicious also.I will be here again for sure.
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