Upfront (the same day as arrival) we let the hostel know that we would do a late check in at 2.00AM because of our flight, this was no problem. When we arrived at the hostel tired of our flight, our room was overbooked. Although they arranged a partnering hostel for us after we arrived, paid for the taxi and paid back the difference of the room price, this is no way to treat guests in the middle of the night! The worst thing is that they could have let us know beforehand as you know when a room is overbooked and they had our contact information. From the reviews we now read this happened before.