If I could rate 3.5* I would
We stayed at beach residence one night in a garden view room. We paid in advance with no refund policy, however upon arrival we were told the entire pool area outside was closed for maintenance.
We wondered why the hotel did not disclose this at time of booking or leading up to our stay.
As compensation, staff did not offer to upgrade our room to sea view, even though the hotel was almost empty.
All garden view rooms actually look out to the parking lot, but some are better than others. Ours was right over the scooter parking.
Notwithstanding those issues, this hotel is very beautiful and we loved our room, which was beautifully designed and very clean and comfortable.
We ate twice in the restaurant and the food was very good. Staff were friendly.
Since the pool area was closed, we looked for any outdoor seating options but there were none. We did see a deck just outside the restaurant (see my picture) but the chairs were just piled on top of each other. It would have been nice to eat dinner on that deck.