First and foremost, the people are really lovely and very helpful. The 'frontage' onto the main road is comparatively small so it may take a couple of 'passes' before you spot it. Free parking is 'on street' outside the front of the property and the available space is very limited. Access from the street is up a few steps (without any handrails) or a VERY steep ramp. All rooms are on the upper floor (no lift) and the stairs are VERY steep. Virtually all the flooring is polished wood, which looks very nice but offers very little in the way of friction so tends to be slippery (which also applies to the stairs). Our (twin-bedded) room was quite small with little in the way of space for luggage etc.. Most unfortunately the air-conditioning could only be described as 'pathetic' and it took the best part of 15 minutes before the unit even produced any cool air, let alone started to cool the room. We were then provided with a supplementary fan, which helped to some extent but was not an adequate substitute for a decent air-conditioning unit. Whilst the property may be described as 'quaint' and will undoubtedly appeal to some visitors, with steep stairs and slippery floors it is definitely unsuitable for anyone with other then very minor 'mobility problems'.