We 7 persons stayed in Three-Bedroom Villa with Private Pool - Village Green Residenceroom for 3 nights. Our travel agent (and also emailed ourselves) several times to double-confirm there should be an extra bed in one of the room... and 3 of us had a awful first night!! We paid 7 persons full price but only got SIX sets stuff (towels, dining chairs, kitchen utensils etc) .
Wasting our tour times to ask for an extra bed and finally the sofa bed, which was location in the living room, was moved in the main room (sweating!!!) and refilled enough stuff that we strongly requested.
Location was quite remote. Better description was QUIET or another word was INCONVENIENCE. Free shuttle van available, driving distance from front desk to villa about 10m. However, waiting time nearly 30-45m!!!!
Amenities ... speechless. The worst was the phone did not work. The technician could not fix it and not bother to tell us, just left!!! Next day to ask for a new one or a mobile for calling free shuttle or asking other necessities (like refill 30L water bottle, new towels etc) but also ignore our requests!!! other stuff..(phews...) one hair dryer wasn't worked (this got replaced), microwave swirling plate missing (got a plate that was bigger than the space, ha ha) . Blessed we had a new fridge due to the last guest group complained it didn't work!!
Front desk staff were nice but English was at a very average level, be prepared to speak slow and repeated few times.
Overall, nice to stay in a BIG villa with a private pool, which any of our group could afford to buy one in home country!
PS. We discovered that the Villas should be for sales but not yet sold, hence rent for tour groups for revenues.... Make wise decision before you paid.