My last stay at Waldorf Astoria Bangkok was in early 2020 before covid hit. I wanted to return post March 2020 but the hotel was closed until we left Thailand in July; during those few months we had the opportunity to try new hotels. Ignoring the riverside hotels which are of a different style and not direct competitors, WA used to be my favorite in the city center, and based on my latest stay post covid and after trying a gazillion other ones in Bangkok, my main takeaway is that WA remains my favorite.
I stayed in the Deluxe suite which is nice and comfortable in the quieter back portion of the hotel and spacious enough at 75 sqm. I did not notice changes from before except that bathroom amenities are now provided in the large dispenser bottles rather than small plastic bottles. Thankfully I could tell from the smell that it’s still the Salvatore Ferragamo products – they have not substituted with a cheaper alternative.
Some hotels have changed their breakfast offering, particularly 137 Pillars which used to be the only breakfast in Bangkok which I considered to be better than Waldorf. However 137P made several cutbacks (among other things, no more free-flow Cava) and now WA is clearly the superior choice, at least for me. Some people might prefer the breakfast at other hotels such as Park Hyatt because they have an extensive a la carte menu (which is very good by the way) whereas WA remains mostly buffet. Nonetheless I did not observe any kind of cutbacks at WA, they still have the daily rotation of curries, fried rice, noodles, nice pieces of fish, etc. and on some days they have upscale protein versions such as crab fried rice or squid. If anything WA’s breakfast got even better because they extended the timing; they now close at 11am during the week and 11:30am on weekends.
Service remains fantastic especially as returning guests, the little details are noticeable at every step of the way. For this stay they prepared a lovely entirely hand-made card with their well-wishes for our upcoming baby along with decorations in the room. In the restaurant for breakfast they always kept the same quiet table for us in the corner at the far end of the restaurant; I am assuming it was by design rather than just luck that other guests did not pick that table? Many staff in the hotel address us by name, even surprisingly some which we had not seen since 2019 because they happened to be away during our last stay in early 2020. In my opinion the level of service at this hotel is among the best in the city.
By now we have stayed at all international chain 5-star hotels in Bangkok except perhaps one. After looking if the grass was greener elsewhere, partly out of curiosity and partly because WA was closed, I can confirm that WA Bangkok is my favorite hotel in Bangkok city center.