We came from Czech republic into the hotel at night and I would't mind to sleep in hell, how tired we were. We accepted the room without checking anything and fell into the bad. In the morning we realized that there is no balcony - where should we dry our towels and swimming suits? WC was smelling, no hair dryer, bath tube dirty, towels smelling. We were told that we accepted the room before. We were thinking about arguing and changing it after breakfast, but when we saw the dining room, we gave up. In comparison with this dining room, our room seemed to be a top of purity in Hammamet. The tables are dirty, mess is everywhere, even the walls are dirty. Plates missing, forks missing. For drinking you can take juice, which tastes as sugar. Or wait in a long queue for Fanta/beer. You become 1dl cup. Every day the same food, no updates. Almost everything is hot, so our children ate just pommes and "pizza". The staff is nice, I believe, they are doing their best, but in such crowded place, they have no chance to keep it without problems. Animation OK, they poked people to go and have fun. Playground totally destroyed. Also the pools and tobogans look old and dirty. Beach dirty, cammels poo on the beach and then you swim within their.... NEVER MORE.