We booked two nights in this hotel. We had good reviews from friends and we were very excited to go. The hotel seemed nice, cozy, and perfectly located in the center of the city just on a beautiful beach.
But the horror started few minutes after we checked in, where there were no stuff to welcome or take care of you. No clean rooms even after 2 hours of check in. We were asked to go the beach until the rooms are ready. The pool is very dirty and I would say dangerous for people to swim in it. The beach is very nice but very dirty with beach bar leftovers, we hardly found a good place to stay.
Rooms are ready but no towels. We only had the towels the second day at night and only when we went and asked for them like 10 times.
The food is very standard, no variation and very cheap.
Always very few stuff members, so no much help. And the stuff there is not helpful at all and know nothing and some of them are rude as well.
The BIG HORROR the next day is no water. So no towels, no water, no AC!!!
And the food is even worse and veeeery cheap.
We complain and all we get is helpless answers and some rude and loud disputes.
Some stuff asked us to leave and go look for better place...
Still no apology from anyone, they are acting like they're right.
The only good thing, some nice stuff did not agree with the situation, but they had nothing to do, their manager is the worst!!!
Do not book here, I definitely do not recommend this hotel.