Saphir Palace & Spa, Hammamet
Saphir Palace & Spa, Hammamet
Saphir Palace & Spa, Hammamet
Saphir Palace & Spa, Hammamet
Saphir Palace & Spa, Hammamet
+ 56 lainnya
Hotel

Saphir Palace & Spa

Hammamet

Review

Tripadvisor
Dari 1.402 review
Review yang paling membantu
mohamedbS7886MG
15 Jun 2020 - Wisata sendiri
Thank you very much Noura for very god service. Noura is energetic committed to her job, very engaging on what she is doing putting the all of her serving customers, that’s what I did see and lived. As soon as I called her for a little incident she was responding quickly and professionally with a lot of empathy. I give her five stars ⭐️ From me and on behalf of the rest of the team. 👍
245raniam
27 Jan 2020 - Pasangan
It’s the third time to visit your lovely hotel because it’s the best one in hammamet and also the team who’s in the hotel and the reception specially Ms.Noura who’s never hide her smile to the guests, she knows how to deal with the guest very well.. which you all the best and even my next visits sure will be in the same hotel,, yours
Lyn101112
01 Nov 2019
We arrived at the hotel after a very early morning flight, first impressions were that the hotel was amazing. However overall we were very disappointed. Pro's - You are able to get good photos as the first impression is good, nice reception area, bars and spacious room Con's - No flexibility with getting in the room before 2pm, the rooms were not cleaned properly (hairs in shower, linen never changed, toiletries not replenished), safe temperamental. Whilst the reception and bar area's look good certain areas were cleaned others were not - the toilets in the lobby area were never clean (they had a sheet that was supposedly signed when cleaned, this however would be signed until mid afternoon at 10am and would still show the same time in the evening). The beach chairs were all broken and old, an health and safety nightmare. The pool had loud music blaring out, glasses were not always washed at the pool bar - you were also given plastic wine size glasses for beer and soft drinks. My partner and I both had upset stomachs for the majority of our stay (we had 3 weeks in Gambia in January with no problems) and we both generally never get ill when we travel and this was definitely due to the poor hygiene in both the dining room and at the pool areas. The hotel appears to have way too many staff doing nothing when with more work this hotel could be the advertised 5 star. Do not go all inclusive as in the bars and restaurants you will always be served after customer paying at the time.
Szaszzita
06 Okt 2019
I came home from this hotel two days ago. I've been here twice for 1-1 weeks. Beautiful hotel, fantastic people and fantastic service. I recommend this hotel to everyone! If I travel to Tunisia again, I will only go to this hotel again. Thanks for everything! :)
lennyadorisa
09 Okt 2019
This review is for a 10 days stay in September of 2019. I have to say that the 1st impression was not very good, after arriving in the room, there was sand/dirt on the floor (and mold in the back wall), and the shower had pieces (i really mean pieces) of someones hair. It looked like it was not cleaned at all. The phone was dead (and it stayed dead until we leave) and the tub was dripping, and the door blocked every time we opened it (but it was fixed on that night). After all that, in the days after the things got better, room was better cleaned. I have to say that the safe is not for use (unless you pay for it - even in 2 stars that dont happen). Speaking about the good things: the location is a must... very good, with beach, medina, markets and everything you need nearby. A lot of place to park the car. The food at the reataurant is very good, with a lot of variaty, for all tastes, and they change everyday (only the desert was a bit disapointing - lots of the same). I went with half pension, so i had to buy the drinks (but thats ok), whats not ok is everytime you order a drink you have to pay right away. it unconfortable paying everytime you want a need drink (they shoud have a system where it shoud be registered in the room number, and them we could pay for everything at the end of the dinner)- or somethings else. Also the foos should have tags (because sometimes its difficult to identify that is the meat). With all that, I really have to say that the waitress were very amabile, and i have to specially thanks to "Saleh", because he helped us everyday, very enjoyable, prestative a being a really good employee. People like him really made or stay more enjoyable. The breakfast is superb :) i will miss those crepes :) The last thing i have to say is about the beach, is beatutifull...... but.... very dirty (as you can see on the photos). There was a lot of algae, but no one cleaned. Other client made a complaint, they came to the beach (all said "yes, yes yes") but from day 1 to day 9 the beach was the same (the path we marked to pass, stood there all the time, soo not new algae... old one not cleaned). The beaches from other hotels were better, so that made us not relaxing at our own beach and search for others. On the other side, the pool is delicious........ really! Good environment, good music, and.... clean water. In the end... if I would go back, would I stay there again? YES, without thinking twice :) so i recommend :)
Lokasi
Hammamet Yasmine
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Saphir Palace & Spa?
Saphir Palace & Spa beralamat di Hammamet Yasmine
Pukul berapa waktu check-in & check-out di Saphir Palace & Spa?
Waktu untuk check-in di Saphir Palace & Spa adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Saphir Palace & Spa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Saphir Palace & Spa tersedia fasilitas kolam renang?
Ya, di Saphir Palace & Spa tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Pusat Kebugaran
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Payung pantai
Meja pingpong
Berkuda
Dart
Pemandian Turki/Hammam
Dart
Fitness
Ruang perawatan spa
Pantai pribadi dekat properti
Ski air
Jet ski
Bola voli pantai
Selancar angin
Biliar
Fasilitas gym
Mendaki
Aerobik
Kolam renang indoor
Tenis
Kolam renang outdoor
Berlayar
Kursi berjemur di kolam renang
Kursi berjemur di pantai
Taman
Di pantai pribadi
Kolam renang anak
Spa layanan lengkap
Handuk pantai
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Klub anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 1.402 review
Kebersihan
4.0
Kamar
4.5
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
570
Keluarga
386
Wisata sendiri
53
Berlibur dengan teman
189
Bisnis
34
mohamedbS7886MG
15 Jun 2020 - Wisata sendiri
Thank you very much Noura for very god service. Noura is energetic committed to her job, very engaging on what she is doing putting the all of her serving customers, that’s what I did see and lived. As soon as I called her for a little incident she was responding quickly and professionally with a lot of empathy. I give her five stars ⭐️ From me and on behalf of the rest of the team. 👍
245raniam
27 Jan 2020 - Pasangan
It’s the third time to visit your lovely hotel because it’s the best one in hammamet and also the team who’s in the hotel and the reception specially Ms.Noura who’s never hide her smile to the guests, she knows how to deal with the guest very well.. which you all the best and even my next visits sure will be in the same hotel,, yours
Lyn101112
01 Nov 2019 -
We arrived at the hotel after a very early morning flight, first impressions were that the hotel was amazing. However overall we were very disappointed. Pro's - You are able to get good photos as the first impression is good, nice reception area, bars and spacious room Con's - No flexibility with getting in the room before 2pm, the rooms were not cleaned properly (hairs in shower, linen never changed, toiletries not replenished), safe temperamental. Whilst the reception and bar area's look good certain areas were cleaned others were not - the toilets in the lobby area were never clean (they had a sheet that was supposedly signed when cleaned, this however would be signed until mid afternoon at 10am and would still show the same time in the evening). The beach chairs were all broken and old, an health and safety nightmare. The pool had loud music blaring out, glasses were not always washed at the pool bar - you were also given plastic wine size glasses for beer and soft drinks. My partner and I both had upset stomachs for the majority of our stay (we had 3 weeks in Gambia in January with no problems) and we both generally never get ill when we travel and this was definitely due to the poor hygiene in both the dining room and at the pool areas. The hotel appears to have way too many staff doing nothing when with more work this hotel could be the advertised 5 star. Do not go all inclusive as in the bars and restaurants you will always be served after customer paying at the time.
Szaszzita
06 Okt 2019 -
I came home from this hotel two days ago. I've been here twice for 1-1 weeks. Beautiful hotel, fantastic people and fantastic service. I recommend this hotel to everyone! If I travel to Tunisia again, I will only go to this hotel again. Thanks for everything! :)
lennyadorisa
09 Okt 2019 -
This review is for a 10 days stay in September of 2019. I have to say that the 1st impression was not very good, after arriving in the room, there was sand/dirt on the floor (and mold in the back wall), and the shower had pieces (i really mean pieces) of someones hair. It looked like it was not cleaned at all. The phone was dead (and it stayed dead until we leave) and the tub was dripping, and the door blocked every time we opened it (but it was fixed on that night). After all that, in the days after the things got better, room was better cleaned. I have to say that the safe is not for use (unless you pay for it - even in 2 stars that dont happen). Speaking about the good things: the location is a must... very good, with beach, medina, markets and everything you need nearby. A lot of place to park the car. The food at the reataurant is very good, with a lot of variaty, for all tastes, and they change everyday (only the desert was a bit disapointing - lots of the same). I went with half pension, so i had to buy the drinks (but thats ok), whats not ok is everytime you order a drink you have to pay right away. it unconfortable paying everytime you want a need drink (they shoud have a system where it shoud be registered in the room number, and them we could pay for everything at the end of the dinner)- or somethings else. Also the foos should have tags (because sometimes its difficult to identify that is the meat). With all that, I really have to say that the waitress were very amabile, and i have to specially thanks to "Saleh", because he helped us everyday, very enjoyable, prestative a being a really good employee. People like him really made or stay more enjoyable. The breakfast is superb :) i will miss those crepes :) The last thing i have to say is about the beach, is beatutifull...... but.... very dirty (as you can see on the photos). There was a lot of algae, but no one cleaned. Other client made a complaint, they came to the beach (all said "yes, yes yes") but from day 1 to day 9 the beach was the same (the path we marked to pass, stood there all the time, soo not new algae... old one not cleaned). The beaches from other hotels were better, so that made us not relaxing at our own beach and search for others. On the other side, the pool is delicious........ really! Good environment, good music, and.... clean water. In the end... if I would go back, would I stay there again? YES, without thinking twice :) so i recommend :)
Kamu sudah melaporkan review.
Kami butuh beberapa saat untuk memperbaiki sebuah masalah. Silahkan coba sesaat lagi.
Kamu sudah pernah melaporkan review ini, dan laporanmu sedang dalam pengecekan.
Yay! Kamu berhasil log in.
Kamu sudah melaporkan review.
Kami butuh beberapa saat untuk memperbaiki sebuah masalah. Silahkan coba sesaat lagi.
Kamu sudah pernah melaporkan review ini, dan laporanmu sedang dalam pengecekan.