I have stayed in many hotels in Dubai and around the world but I couldn't find anything worse than this hotel, since the beginning of my arrival the reception staff are very rude, they confirmed my reservation 2 nights before my arrival what I want a room on the top floor but the receptionist gave me a room from the ground floors! All this is not important, and the shock was when I started searching for the refrigerator! Until I found out that there was virtually no fridge in the room and that it was empty and that the closet had an empty trash bag and some clothes hangers were not from the hotel! All this and the situation is still being discussed, but when I spoke on the phone with the receptionist named Mina, he treated me with boundless rudeness and made me feel blind and that I didn't know or knew where the fridge was! In fact, I lost my mind on the phone and the answer was that he hung up on me! And he came to me to find out he's an idiot because there's really no fridge in the room! After that, he offered me an upstairs room and a new room as a kind of apology, and I agreed because unfortunately the accommodation booking was through a company and not directly through the hotel, as the money is non-refundable. I went to the second room and confirmed the employee. Please, I don't want any more problems, but unfortunately for the second time, I was disappointed when I looked inside the cup and spoon and found traces of coffee left. The cleaning staff have no background on what the country is facing from the corona virus and this cleanliness is the least you want in the hotel to feel and with all this I called the receptionist again to tell him so that he responds and tell me he will send me a new glass! And nothing happened.. Unfortunately, this is my second day here, and I have to complete my miserable stay here. So far, no one from management has contacted me regarding all of this, nor has any kind of customer satisfaction occurred to me. I would recommend to everyone who saw this review if you really want a good stay and a good price. There are so many 3 star hotels which are better than this one.