We were in this hotel few weeks ago in hotel side.
Were really happy with room and facilities, so decided to come back to stay for longer in apartment side.
The guest services officer show us room and we were fine with it, till night time, when AC starts working. Very old and noisy, be honest all in this room is old and dirty. Chandeliers are full of dust, kitchen staff and drowers are kind of never cleaned before.
We were two days waiting for clothes drier stand, in the end after keeping calling to Aman( reception guy, never picked up the phone) and Melanie ( sooo slowly, you should call her 2-3 times only after that she will provide you what you looking for) the duty manager Victor is lying me that, the hotel is not provides it, almost 2-3 years, last our visit they bring us from first call!
Horrible staff, dirty rooms, old facilities, never come here, go to Mercury hotel Barsha heights, they have absolutely same rooms, but much clear, more friendly and most important cheaper at least for 100aed per night!!!