Had a family room on the second floor, really easy check in and staff are waiting to help if needed. Room all made up and nice (didn't have the covid clean sticker on the door - like the other rooms). Beds where nice and had extra pillows in the room. The room was very hot (but we where having a heat wave) the Dyson fan wasn't very effective. We used the pool twice in our stay, lovely changing rooms and nice pool.
Can't comment on food and drink - we went out with friends for our meals.
Only downside was the noise above us at 2am. It wasn't other guests as there are no hotel rooms on that floor. But the noise was like rolling doors, constant back and forth for a while.
But overall we had a brilliant stay, staff helpful and friendly, great facilities and the pool was a huge hit for kids.