We booked online after finding this "pet" friendly hotel. Lady called us just as we were driving into parking lot. We were told they only take dogs. No cats allowed. We asked how we get a refund as the online registration said no refunds. Lady said she didn't know, and then basically hung up as we asked questions. The lady was very rude through out the conversation. Moving is stressful, moving with a pet is even more stressful, moving during Covid19 is extremely stressful. The compassion and understand from this lady was nil. I would NEVER recommend this location. - We will deal with Choice on getting our refund. PLEASE AVOID STAYING AT THIS RUDE AND OBNOXIOUS HOTEL.