Comfort Inn Red Horse, Frederick
Comfort Inn Red Horse, Frederick
Comfort Inn Red Horse, Frederick
Comfort Inn Red Horse, Frederick
Comfort Inn Red Horse, Frederick
+ 43 lainnya
Hotel

Comfort Inn Red Horse

Frederick

Review

Tripadvisor
Dari 134 review
Review yang paling membantu
ncarb
31 Des 2019
There was a technical problem booking this hotel. Somehow, we booked the hotel on the day we made the reservation instead of the day we were staying in Frederick. We did not become aware of the problem until the day after we made the reservation when we received an email asking how we enjoyed our stay. of course, we did not enjoy our stay since we were not there. I immediatedly rebooked the hotel for the following week, when we had intended to stay at this property and contacted Choice Hotels, through which we had booked the hotel and explained the problem. They said we would have to contact the hotel for a remedy. I called the hotel and explained the problem to the desk clerk, who said we were listed as a no-show and our credit card was charged $82. I asked the manager if the hotel was full that night. She said it was half full, so the hotel did not lose any revenue as a result of our not being there. I requested a refund or a credit, but the manager said we would have to take it up with the owner, a Mr. Patel. I sent an email to Mr. Patel, with a copy to the manager, but received no response. The following week when we checked into the property for our intended stay, I spoke with the manager, who was sympathetic to our situation, but had no poer to rectify it. She said she would speak to the manager and get back to me. i never received a response. I sent two more emails and made two more calls to the manager and still have not received a response. Needless to say, I have not received a refund or a credit for the night we were not there but were charged $82. I will be the first to admit that the hotel was not legally required to refund our payment or give us a credit becuae of the cancellation policy. However, the customer relations or lack of it exhibited by this property was beyond terrible. We pass through Frederick, MD often and will never again stay at this property. Oh, by the way, the so-called breakfast buffet served in the hotel basement was inedible. We wound up having coffee and a roll at the Wawa across the street.
milbillin2018
13 Jan 2020
Stayed here in September 2017 and again Friday, January 10th. This place has really gone downhill, sorry to say. Out of 4 related families here from PA and Delaware for a funeral, two of the parties were moved from their original rooms for having phones and TV's that didn't work and no toilet paper. We had a suite with a king size bed and pull out sofa for our party of 5. No roll away bed, as promised, when we got there but it was delivered. We got the shock of our lives when we pulled out the sofa bed and discovered a pair of black undies. Yes, seriously. Bed obviously hadn't been changed since last occupants. The coffee machine had a used coffee pack and the pot was filthy. You really don't think we will stay here again, do you?
tourcrafter
21 Okt 2019
This hotel was easy to find and get to as it's located on connections to Baltimore and Washington, about 1.5 hours away. Being a Monday night arrival, I was given a very fancy room which had a heart-shaped jacuzzi for two (that I didn't use.) The room was clean, quiet, and comfortable. The breakfast had a good choice of food-- eggs, bacon, waffles, juices and fresh fruit. The staff was friendly. At check-in I was cordially greeted by Zach, and we even talked a little about college football. There was a workout room. Many good restaurants were nearby. Room rates seemed reasonable, but I redeemed Choice Hotel rewards points for my visit. The location is ideal for tourists who want to explore by "hub-and-spoking" central Maryland points (Civil War battlefields, Gettysburg, Frederick, for example,) or business travelers who just need a bed for the night. I enjoyed my stay.
Road16184285850
11 Okt 2020
Front desk personal was wonderful. There was two different front desk personnel that we had the pleasure of meeting. The bedding was not up to par. Pillow cases looked dirty. I asked for clean cases. When I replaced them I noticed pillows were quite stained. In the morning I noticed a drop of blood on the comforter that is between the covers. While putting on my shoes I noticed bedskirt was also quite dirty. Overall bedding cleaning needs improved.
Neals6769
14 Okt 2019
We were in town for one for a wedding. Room 214 is a suite with a large jacuzzi tub.The room was nice and clean. The bed was comfortable. I can't comment on breakfast. We slept past 9 am when they stop serving. Overall good experience. The halls & doors could use a little paint touch up.
Lokasi
998 W. Patrick St.
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Comfort Inn Red Horse?
Comfort Inn Red Horse beralamat di 998 W. Patrick St.
Pukul berapa waktu check-in & check-out di Comfort Inn Red Horse?
Waktu untuk check-in di Comfort Inn Red Horse adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Comfort Inn Red Horse?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
tiket CLEAN
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Fasilitas gym
Berkuda
Tenis
Lapangan golf di dalam properti
Fasilitas Umum
Lift
Restoran
Ruang merokok khusus
Properti bebas-rokok
Mesin penjual otomatis
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 134 review
Kebersihan
3.5
Kamar
3.5
Lokasi
4.0
Layanan
4.0
Nilai
3.5
Pasangan
35
Keluarga
35
Wisata sendiri
12
Berlibur dengan teman
11
Bisnis
23
ncarb
31 Des 2019 -
There was a technical problem booking this hotel. Somehow, we booked the hotel on the day we made the reservation instead of the day we were staying in Frederick. We did not become aware of the problem until the day after we made the reservation when we received an email asking how we enjoyed our stay. of course, we did not enjoy our stay since we were not there. I immediatedly rebooked the hotel for the following week, when we had intended to stay at this property and contacted Choice Hotels, through which we had booked the hotel and explained the problem. They said we would have to contact the hotel for a remedy. I called the hotel and explained the problem to the desk clerk, who said we were listed as a no-show and our credit card was charged $82. I asked the manager if the hotel was full that night. She said it was half full, so the hotel did not lose any revenue as a result of our not being there. I requested a refund or a credit, but the manager said we would have to take it up with the owner, a Mr. Patel. I sent an email to Mr. Patel, with a copy to the manager, but received no response. The following week when we checked into the property for our intended stay, I spoke with the manager, who was sympathetic to our situation, but had no poer to rectify it. She said she would speak to the manager and get back to me. i never received a response. I sent two more emails and made two more calls to the manager and still have not received a response. Needless to say, I have not received a refund or a credit for the night we were not there but were charged $82. I will be the first to admit that the hotel was not legally required to refund our payment or give us a credit becuae of the cancellation policy. However, the customer relations or lack of it exhibited by this property was beyond terrible. We pass through Frederick, MD often and will never again stay at this property. Oh, by the way, the so-called breakfast buffet served in the hotel basement was inedible. We wound up having coffee and a roll at the Wawa across the street.
milbillin2018
13 Jan 2020 -
Stayed here in September 2017 and again Friday, January 10th. This place has really gone downhill, sorry to say. Out of 4 related families here from PA and Delaware for a funeral, two of the parties were moved from their original rooms for having phones and TV's that didn't work and no toilet paper. We had a suite with a king size bed and pull out sofa for our party of 5. No roll away bed, as promised, when we got there but it was delivered. We got the shock of our lives when we pulled out the sofa bed and discovered a pair of black undies. Yes, seriously. Bed obviously hadn't been changed since last occupants. The coffee machine had a used coffee pack and the pot was filthy. You really don't think we will stay here again, do you?
tourcrafter
21 Okt 2019 -
This hotel was easy to find and get to as it's located on connections to Baltimore and Washington, about 1.5 hours away. Being a Monday night arrival, I was given a very fancy room which had a heart-shaped jacuzzi for two (that I didn't use.) The room was clean, quiet, and comfortable. The breakfast had a good choice of food-- eggs, bacon, waffles, juices and fresh fruit. The staff was friendly. At check-in I was cordially greeted by Zach, and we even talked a little about college football. There was a workout room. Many good restaurants were nearby. Room rates seemed reasonable, but I redeemed Choice Hotel rewards points for my visit. The location is ideal for tourists who want to explore by "hub-and-spoking" central Maryland points (Civil War battlefields, Gettysburg, Frederick, for example,) or business travelers who just need a bed for the night. I enjoyed my stay.
Road16184285850
11 Okt 2020 -
Front desk personal was wonderful. There was two different front desk personnel that we had the pleasure of meeting. The bedding was not up to par. Pillow cases looked dirty. I asked for clean cases. When I replaced them I noticed pillows were quite stained. In the morning I noticed a drop of blood on the comforter that is between the covers. While putting on my shoes I noticed bedskirt was also quite dirty. Overall bedding cleaning needs improved.
Neals6769
14 Okt 2019 -
We were in town for one for a wedding. Room 214 is a suite with a large jacuzzi tub.The room was nice and clean. The bed was comfortable. I can't comment on breakfast. We slept past 9 am when they stop serving. Overall good experience. The halls & doors could use a little paint touch up.
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