I completely understand that with the pandemic, there have to be adjustments made by businesses. And I appreciate the care taken to ensure the safety of customers.
HOWEVER, I specifically choose Comfort Suites because they are generally clean and offer a hot breakfast. This is the main reason I choose them. We stayed 2 nights here, and I was horrified when I went for our "bagged" breakfast, that included....a muffin. A MUFFIN. No fruit, no yogurt, no juice available, nothing.
Then, when I asked for 2 bags, 1 for me, one for my husband, the attendant was clearly agitated, and I was rudely asked my room number as if I was going to double dip. I paid for a full breakfast, and I'm going to be made to feel as though I'm "ripping you off" over A MUFFIN? Completely insulting. Never mind that my husband is a diabetic, so he couldn't even eat the chocolate chip muffin.
I inquired where we could get breakfast, and the gentleman told us Denny's (within sight of the hotel) which we found out has been closed for quite some time. Great suggestion!
We stayed in a Comfort Suites a month ago in Ohio, and there was food made available. Hot breakfast sandwiches for the microwave, individually wrapped fruit, yogurt, and JUICE. Not coffee and water, only. But, they had social distancing in place, and no breakfast buffet, but at least you could get something to eat and some juice.
All 3 workers that I saw when we were there did NOT have their masks over their noses. What's the point? If they're so so concerned that we can't even get something more than a muffin after we pay the same rates for a full hot breakfast, then they should be concerned about properly wearing a mask.
I will say the place was clean, but could use some updating. I'm just salty that we had to go find food and spend $20 for breakfast two days in a row, when we should have been given a little something more, or have a little something on hand for those with dietary restrictions.