I stayed two nights last week and found the facilities sparkling clean, comfortable and relaxing. The staff are proficient and courteous. My only complaint was breakfast. I'd like to have breakfast included with the room, but while that is not always an option, coffee or even water in the lobby was absent. I do not understand the business model that places it's high-end coffee sales at such a premium. True - a small coffee maker is in the room. Otherwise, it is a fine value.