I'm located in Georgia, I was making reservations for my sister who is in the Rockville Md. area and didn't have access to a few things such as printer, her forms, so I reached out to Staff for assistance Jose kept in contact with me from confirming my sister's reservation until she checked in she said he stated he was waiting for her arrival. My Sister's check in was a breeze, she called me and stated we have to give kudos to Jose he made her feel welcome and special. Jose made me making reservation long distance a breeze.
Thanks again JOSE when I come to visit her I will make sure to stop in to say Hello!!!!
My Sister will be writing a review about her stay also