Like Pop Century, room size, amenities, etc. It’s customer relations and service where Disney falls short. Had to beg to get trash removed, then they gave us a bag to round it up and give back to them. Ran out of toilet paper. Called the front desk with no success. Went to the front desk and told the CM. She pecked around on the computer about 30 seconds, went and to spoke with a service employee. They both looked over at me and talked. The CM returned and said,”Just a minute.” Went in the back and returned with a roll of toilet paper. The whole experience with the CM and the service personnel was so unDisney. I felt like I had worried them and interrupted there day. They can blame COVID, but before COVID, the “protecting the environment,” was regularly played. It’s all about dollar bills￼, not customers.