The hotel felt like a Hi-rise Motel 6. The hotel is older but refurbished (but not upgraded/refreshed) and generally clean (except for the elevators). The rooms/windows are not sound-proofed. Our room was on a high floor, yet we could hear every noise from the street all day and night. What could have been a pleasant view was marred by filthy windows. Shampoo/conditional dispensers are provided, but not checked to see if they are full - ours had an empty bottle. Our TV was nice, but only worked if you plugged the cable in and out to resent the TV every time you used it (and yes, the maintenance guy cam by twice to "fix" it). The AC units are the old style that extend through the window area -- they are very loud. I am a Bonvoy Gold member and Bonvoy credit card holder. No special benefits, treatment, upgrades, etc. Covid procedures have been around for a long time now and Florida is basically fully open, so it is getting tedious to use keep using Covid as an excuse for everything that is lacking in service and amenities. Also, the temporary mask and Covid related sings everywhere could be much more nicely done at this point. They are just tacky. I wouldn't stay here again.