Four Seasons Resort Orlando at Walt Disney World Resort, Orange
Four Seasons Resort Orlando at Walt Disney World Resort, Orange
Four Seasons Resort Orlando at Walt Disney World Resort, Orange
Four Seasons Resort Orlando at Walt Disney World Resort, Orange
Four Seasons Resort Orlando at Walt Disney World Resort, Orange
+ 87 lainnya
Resort

Four Seasons Resort Orlando at Walt Disney World Resort

Orange

Review

Tripadvisor
Dari 2.926 review
Review yang paling membantu
T2849UJtimr
03 Jul 2021
I don't even know where to start but this experience was so bad that i will write my first review ever. This is after stays at the 4 Seasons in New York and Chicago which were top notch---this is no comparison Four Seasons Management Tyson Nales to Mary Nuriddin referred to my stay below in writing as a GLITCH---A GLITCH! The below are the facts as it relates to what Four Seasons Management refers to as a "GLITCH". What is sad is this would have taken 5 minutes of effort by management to discuss and rectify with me instead i am wasting hours of time now trying to address. 1. SERVICE at PB&G: EVERY day of the 4 we stayed there we had to ask numerous times if someone could come and take a food and beverage order, (4-6 times each day) with wait on average 40 minutes for someone to respond on 2 of the days. The other 2 days we were so demoralized that we said FORGET IT and we just went directly to PB & G and either sat at the bar or ordered and waited for take out. MANAGEMENT IF YOU ARE READING THIS PLEASE CHECK OUR PORTFOLIO AND YOU SHOULD SEE THE PG&G BAR CHARGE AND TAKEOUT. WE DID NOT COMPLAIN TO ANYONE WE JUST ACCEPTED THE POOR SERVICE. Is this the type of service to accept at $1,000 a night? 2. HOUSEKEEPING: After our first night they came at 8:15am ringing our doorbell to clean our room. What the hey we were still asleep so they woke us up--who comes ringing your doorbell at 8:15am? >Subsequently our room was not made up 2 of the next 3 days by 6pm so we had to CALL and ask housekeeping to come do their job. WE DID NOT COMPLAINT TO ANYONE WE JUST ACCEPTED THE POOR SERVICE. Is this the type of service to accept at $1,000 a night? 3. BUSINESS CENTER: I went down to their ground floor to use the business center, (you gain access with your room key as there are 2 computers and a printer to access). Upon entering there was another party in the office who told me, "that he was doing a private mediation and that he will be using the center for the next 3 hours and that i had to depart) which is fine--no problem. I then went up to the front desk to make mention and if there was another computer that i could access and i was rudely told NO and SORRY there are no other options. THERE WAS ABSOLUTELY NO EFFORT EFFORT MADE TO TRY AND PROVIDE ANY HELP, SUPPORT OR SOLUTION, IT WAS JUST TOUGH--SORRY MISTER. I did request a manager, explained the situation and the manager was able to provide me a laptop to use which ended up being very helpful. KUDOS to the manager for his customer service. 4. RAVELLO RESTAURANT: LOUD--LOUD--LOUD you can't even hear yourself talk the place is so loud and noisy. The service the first night was bad, (not bringing items we ordered so we just said FORGET IT, waiting 15 minutes for desert--a few scoops of gelato) but in fairness service did begin to improve over the course of our stay. ALBEIT the food is very good---the review on the food is 5 STAR. 5. CHECK IN AND CHECK OUT FRONT DESK: a. I never received review of my portfolio charges upon checkout on Sunday, June 13th. The front desk attendant provided me a "verbal behind the desk while looking at his screen" that all my American Express travel perks were included. He said they would "email me my receipt". IF I WOULD HAVE BEEN GIVEN THE COURTESY OF A REVIEW OF MY CHARGES I WOULD HAVE CAUGHT THIS UPON CHECKOUT and addressed it then. SINCE I WAS NOT PROVIDED UNTIL DAYS LATER I HAVE TO address after the fact. b. Upon arrival home there was no email of my portfolio of charges. i had to call on Tuesday June 15 and request the portfolio to be sent--IT WASN'T and i had to call again on JUNE 16 to eventually receive my portfolio of charges. c. On my portfolio there was handwritten in an additional $800 a night charge for an upgraded room that i did not authorize. I did initial upon check in but the handwritten addition was added and placed AFTER my initial check in---WHO DOES THAT? 6. MANAGEMENT RESPONSE; a. Tyson Nales seems to think that since i voiced the above 3 days after i departed that somehow the issues didn't exist or are a GLITCH? b. Why would i need to complain about all the above on the spot like some jerk--i just want to relax and enjoy my stay, aren't we all staying and paying the Four Seasons for a certain type of service in the first place? If they don't deliver isn't that on them? Why are they putting it on the customer? b. Where is the customer service? Where is the sincere attempt to try to make even a small effort to listen, understand and address? c. Tyson Nales did call and leave me a voice message but with no solution. I am not looking for an apology i expect the above to be addressed.
Luv2Travel051617
03 Jul 2021 - Keluarga
This place earned its 5 star rating. Just a beautiful place with accommodating and thoughtful staff. Pools are kept pristine with attentive staff. My only complaints were that room service is a bit slow and while the goofy breakfast is nice it is not as good as the character breakfast at Topolinos - those are my only two “know before you go” nuggets of wisdom. Rooms are well appointed and housekeeping was fantastic. My daughter was convinced we had fairies! The kids scavenger hunt was a sweet little activity, worth doing - especially for that amazing gelato prize…better than what I’ve had in Italy! Overall, hotel is so worth the splurge. We’ve stayed at the Ritz, Waldorf and grand Floridian, this place blows them all out of the water. Don’t know how we ever come back to Orlando and not stay here!
T1292CYsarahc
13 Jul 2021 - Berlibur dengan teman
I cannot say enough amazing things about this resort. The staff was incredibly friendly and the amenities are second to none. The restaurants on-site are also delicious (in my previous reviews). The turn-down service was truly five star (pictured). The pool setup is also one of the best hotel pools I've been to. They have a lazy river, adult pool, 2 slides, and a family pool (I may honestly be missing one because the place is massive). The service at the pool honestly was okay, but the food and cocktails were delicious! The grounds of the resort are extremely beautiful. They also have a Disney concierge on-site where you can make reservations and buy park tickets. For folks going into the park, they have a complementary shuttle service as well. I know The Four Seasons comes at a high price tag, but honestly you get what you pay for here. The experience was truly five star.
485tiffanyj
14 Jul 2021 - Keluarga
Top notch service all the way! Great for families, couples or business. If the Four Seasons makes the smallest of mistakes they more than make up for it by doing lots of extras. Four Seasons has their staff and training to a science and art at the same time. I do wish their beds were as soft as The Peninsula Hotels but that's a personal preference. Some prefer firm or medium firm. The lazy River is comparable to large water parks! Bose speaker and IPAD in the room that you can take to the pool! Great trip all the way around!
MantyPam
13 Jul 2021
We spent 5 days at the Four Seasons Orlando over the July 4th holiday and loved every minute! Each and every Hospitality associate was genuinely friendly and always acknowledged us and asked how they could assist us. The staff truly made our stay memorable! Dining at Ravello, Capa and the pool bar were terrific! My husband and I both had spa services which were some of the best we’ve had, and we are experienced spa goers. As this was a couples vacation, we spent most of our time by the adult pool Oasis. The pool staff were terrific and we appreciated that Oasis was truly a quiet zone - no cell calls inside the pool area. We had a fantastic trip and the friendliness of the entire Four Seasons staff, along with really great dining, and gorgeous hotel grounds made it a trip to remember!
Lokasi
10100 Dream Tree Boulevard
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
4:00 PM-anytime
Waktu check-out:
12:00 PM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Four Seasons Resort Orlando at Walt Disney World Resort?
Four Seasons Resort Orlando at Walt Disney World Resort beralamat di 10100 Dream Tree Boulevard
Pukul berapa waktu check-in & check-out di Four Seasons Resort Orlando at Walt Disney World Resort?
Waktu untuk check-in di Four Seasons Resort Orlando at Walt Disney World Resort adalah mulai dari pukul 4:00 PM-anytime dan waktu check-out paling lambat pukul 12:00 pm
Apa saja fasilitas yang tersedia di Four Seasons Resort Orlando at Walt Disney World Resort?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Four Seasons Resort Orlando at Walt Disney World Resort tersedia fasilitas kolam renang?
Ya, di Four Seasons Resort Orlando at Walt Disney World Resort tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Arena game center
Kabana kolam renang (biaya tambahan)
Solarium
Ruang perawatan spa
Bola voli
Meja biliar
Klub kesehatan 24-jam
Bocce
Biliar
Fasilitas gym
Kolam renang outdoor
Teras atap
Payung kolam renang
Spa layanan lengkap
Bola basket
Seluncuran air
Area piknik
Sungai malas
Waterpark
Meja pingpong
Solarium
Snack bar/deli
Fitness
Antar-jemput gratis ke taman hiburan
Tenis
Lapangan golf di dalam properti
Kursi berjemur di kolam renang
Kursi berjemur di pantai
Taman
Ruang game
Fasilitas gym 24 jam
Kolam renang anak
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Penitipan bayi atau anak
Area bermain anak-anak
Klub anak
Area bermain anak-anak
Penitipan anak atau bayi (biaya tambahan)
Klub anak (gratis)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
5.0
Dari 2.926 review
Kebersihan
5.0
Kamar
5.0
Lokasi
5.0
Layanan
5.0
Nilai
4.5
Pasangan
382
Keluarga
1.7K
Wisata sendiri
32
Berlibur dengan teman
104
Bisnis
454
T2849UJtimr
03 Jul 2021 -
I don't even know where to start but this experience was so bad that i will write my first review ever. This is after stays at the 4 Seasons in New York and Chicago which were top notch---this is no comparison Four Seasons Management Tyson Nales to Mary Nuriddin referred to my stay below in writing as a GLITCH---A GLITCH! The below are the facts as it relates to what Four Seasons Management refers to as a "GLITCH". What is sad is this would have taken 5 minutes of effort by management to discuss and rectify with me instead i am wasting hours of time now trying to address. 1. SERVICE at PB&G: EVERY day of the 4 we stayed there we had to ask numerous times if someone could come and take a food and beverage order, (4-6 times each day) with wait on average 40 minutes for someone to respond on 2 of the days. The other 2 days we were so demoralized that we said FORGET IT and we just went directly to PB & G and either sat at the bar or ordered and waited for take out. MANAGEMENT IF YOU ARE READING THIS PLEASE CHECK OUR PORTFOLIO AND YOU SHOULD SEE THE PG&G BAR CHARGE AND TAKEOUT. WE DID NOT COMPLAIN TO ANYONE WE JUST ACCEPTED THE POOR SERVICE. Is this the type of service to accept at $1,000 a night? 2. HOUSEKEEPING: After our first night they came at 8:15am ringing our doorbell to clean our room. What the hey we were still asleep so they woke us up--who comes ringing your doorbell at 8:15am? >Subsequently our room was not made up 2 of the next 3 days by 6pm so we had to CALL and ask housekeeping to come do their job. WE DID NOT COMPLAINT TO ANYONE WE JUST ACCEPTED THE POOR SERVICE. Is this the type of service to accept at $1,000 a night? 3. BUSINESS CENTER: I went down to their ground floor to use the business center, (you gain access with your room key as there are 2 computers and a printer to access). Upon entering there was another party in the office who told me, "that he was doing a private mediation and that he will be using the center for the next 3 hours and that i had to depart) which is fine--no problem. I then went up to the front desk to make mention and if there was another computer that i could access and i was rudely told NO and SORRY there are no other options. THERE WAS ABSOLUTELY NO EFFORT EFFORT MADE TO TRY AND PROVIDE ANY HELP, SUPPORT OR SOLUTION, IT WAS JUST TOUGH--SORRY MISTER. I did request a manager, explained the situation and the manager was able to provide me a laptop to use which ended up being very helpful. KUDOS to the manager for his customer service. 4. RAVELLO RESTAURANT: LOUD--LOUD--LOUD you can't even hear yourself talk the place is so loud and noisy. The service the first night was bad, (not bringing items we ordered so we just said FORGET IT, waiting 15 minutes for desert--a few scoops of gelato) but in fairness service did begin to improve over the course of our stay. ALBEIT the food is very good---the review on the food is 5 STAR. 5. CHECK IN AND CHECK OUT FRONT DESK: a. I never received review of my portfolio charges upon checkout on Sunday, June 13th. The front desk attendant provided me a "verbal behind the desk while looking at his screen" that all my American Express travel perks were included. He said they would "email me my receipt". IF I WOULD HAVE BEEN GIVEN THE COURTESY OF A REVIEW OF MY CHARGES I WOULD HAVE CAUGHT THIS UPON CHECKOUT and addressed it then. SINCE I WAS NOT PROVIDED UNTIL DAYS LATER I HAVE TO address after the fact. b. Upon arrival home there was no email of my portfolio of charges. i had to call on Tuesday June 15 and request the portfolio to be sent--IT WASN'T and i had to call again on JUNE 16 to eventually receive my portfolio of charges. c. On my portfolio there was handwritten in an additional $800 a night charge for an upgraded room that i did not authorize. I did initial upon check in but the handwritten addition was added and placed AFTER my initial check in---WHO DOES THAT? 6. MANAGEMENT RESPONSE; a. Tyson Nales seems to think that since i voiced the above 3 days after i departed that somehow the issues didn't exist or are a GLITCH? b. Why would i need to complain about all the above on the spot like some jerk--i just want to relax and enjoy my stay, aren't we all staying and paying the Four Seasons for a certain type of service in the first place? If they don't deliver isn't that on them? Why are they putting it on the customer? b. Where is the customer service? Where is the sincere attempt to try to make even a small effort to listen, understand and address? c. Tyson Nales did call and leave me a voice message but with no solution. I am not looking for an apology i expect the above to be addressed.
Luv2Travel051617
03 Jul 2021 - Keluarga
This place earned its 5 star rating. Just a beautiful place with accommodating and thoughtful staff. Pools are kept pristine with attentive staff. My only complaints were that room service is a bit slow and while the goofy breakfast is nice it is not as good as the character breakfast at Topolinos - those are my only two “know before you go” nuggets of wisdom. Rooms are well appointed and housekeeping was fantastic. My daughter was convinced we had fairies! The kids scavenger hunt was a sweet little activity, worth doing - especially for that amazing gelato prize…better than what I’ve had in Italy! Overall, hotel is so worth the splurge. We’ve stayed at the Ritz, Waldorf and grand Floridian, this place blows them all out of the water. Don’t know how we ever come back to Orlando and not stay here!
T1292CYsarahc
13 Jul 2021 - Berlibur dengan teman
I cannot say enough amazing things about this resort. The staff was incredibly friendly and the amenities are second to none. The restaurants on-site are also delicious (in my previous reviews). The turn-down service was truly five star (pictured). The pool setup is also one of the best hotel pools I've been to. They have a lazy river, adult pool, 2 slides, and a family pool (I may honestly be missing one because the place is massive). The service at the pool honestly was okay, but the food and cocktails were delicious! The grounds of the resort are extremely beautiful. They also have a Disney concierge on-site where you can make reservations and buy park tickets. For folks going into the park, they have a complementary shuttle service as well. I know The Four Seasons comes at a high price tag, but honestly you get what you pay for here. The experience was truly five star.
485tiffanyj
14 Jul 2021 - Keluarga
Top notch service all the way! Great for families, couples or business. If the Four Seasons makes the smallest of mistakes they more than make up for it by doing lots of extras. Four Seasons has their staff and training to a science and art at the same time. I do wish their beds were as soft as The Peninsula Hotels but that's a personal preference. Some prefer firm or medium firm. The lazy River is comparable to large water parks! Bose speaker and IPAD in the room that you can take to the pool! Great trip all the way around!
MantyPam
13 Jul 2021 -
We spent 5 days at the Four Seasons Orlando over the July 4th holiday and loved every minute! Each and every Hospitality associate was genuinely friendly and always acknowledged us and asked how they could assist us. The staff truly made our stay memorable! Dining at Ravello, Capa and the pool bar were terrific! My husband and I both had spa services which were some of the best we’ve had, and we are experienced spa goers. As this was a couples vacation, we spent most of our time by the adult pool Oasis. The pool staff were terrific and we appreciated that Oasis was truly a quiet zone - no cell calls inside the pool area. We had a fantastic trip and the friendliness of the entire Four Seasons staff, along with really great dining, and gorgeous hotel grounds made it a trip to remember!
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