On a recent trip to the Rockville area for business, I stayed at 4 different Marriott locations. I do this to explore and see what the many properties have to offer.
This facility is excellent but they blew me away with their service. It was my favorite and I would highly recommend.
My stay was a few days away and I received a welcome email from the status looking forward to my stay. Not many properties do this. These are the little things that make this property stand out. The email provided me with information about the area and the property, and said if I needed anything please let them know.
The location is ideal. It’s located in an called Rio, which is a modern walking and shopping park, full of stores, restaurant, coffee, Target, hotels, a movie theatre, etc. If you need anything to eat, for errands, or entertain yourself then it’s here.
The self parking is free. The facility is modern and large. It even has a lovely fragrance when you walk in. I like that. There’s a nice restaurant on site too. The rooms are roomy (silly sentence). There’s a lounging chair, desk, and frig in the rooms. The bed was like sleeping on clouds. They even offer a sleeping fragrance to put on your pillow at night — I don’t know that it works, but very nice extra. The other toiletries are what to be expected. The shower was okay.
I was greeted very kindly, making for an excellent start to the stay. They recognized my status, asked if I needed anything, and provided me with all the information I needed. The service started great and continued to stay great or even better during my 4-day stay.
The best part came on my first night when the staff brought me a plate of goodies to my door, just because! Complements to the GM. Again, this is not something to be expected, but what separates them from other properties.
I’ll be coming to the area again for work in the future. This will be my number 1 choice.