Grand Sierra Resort and Casino, Washoe
Grand Sierra Resort and Casino, Washoe
Grand Sierra Resort and Casino, Washoe
Grand Sierra Resort and Casino, Washoe
Grand Sierra Resort and Casino, Washoe
+ 91 lainnya
Resort

Grand Sierra Resort and Casino

Washoe

Review

Tripadvisor
Dari 8.996 review
Review yang paling membantu
sunburnedBob
22 Feb 2021 - Pasangan
Wouldn’t stay here for free. In fact we didn’t. 3:00 check in rush was uncomfortably long a a bad way to start the stay. Finally get through the line only to be told our room was not ready and she couldn’t even give me a time when it would be. I gave her a 5:00 deadline. If you can’t have my room 2 hours late I don’t want it. We had dinner reservations and if we couldn’t get dressed and to the restaurant in time I might as well drive home. At 5:00 that’s what we did. I’m not spending any money at the bars, restaurants, or gaming floors. With so many hotels to choose from. I will no longer stay at the Grand Sierra
StephieTheGreat
22 Feb 2021
This hotel really amazes me! It’s as if they have taken COVID as an excuse to cut back services and decrease the guest’s experience. When I checked in I asked specifically if they had housekeeping since many places do not because of COVID. The girl said “oh yes, we do have housekeeping”. Thus, I was expecting housekeeping the second day. When the second day came and went, I thought maybe it was only every two days. I came back to my room the second day and no luck. When I got back on my third day I thought for sure i would come back to a clean room! WRONG! I called housekeeping and they gave me the cliche cop-out “we are just trying to stay safe” crap and that I had to request it ahead of time. Really?? Amazing, this hotel lets people smoke all they want down in the casino launching the COVID particles far and wide for everyone to inhale!! Yet, they won’t go in and clean a person’s room??? Really???? So many other things were ruined by their chicken sh*t COVID policies! I may not mind if they did not still tack on a resort fee. Plus, the crowds at the hotel are utterly horrible!!! Good luck getting back to your room, you may be waiting a few hours. Need to park your car? Forget about valet, they are closed due to “the virus”!!! So, be sure to be ready to hike a mile or two from your car to the casino unless you are a compulsive gambler and you can park in their infinity “I can’t believe I spent my life savings on gambling” club parking space. The casino like all casinos in NV, reek of cigarette smoke. They need to follow the examples of their sister casinos in Macau and BAN SMOKING! What good is all this COVID theater when smoking is allowed like this? WHAT! A! JOKE! JUst like this casino! Also, room service!? Forget about that, that’s also been cut due to COVID. Guess it’s way too dangerous to *gasp* drop off a sandwich at someone’s door! And the restaurants are still limited to reservations (even though the state of NV moved away form this). Next time, I will be a bit wiser and pick a place downtown where the crowds are less and the hotel is a b bit more flexible when it comes to resort amenities. Grand Sierra should be ashamed of themselves charging these resort fees when SOOOO many things have been cut out. They should be ASHAMED that they LIED about housekeeping. Go somewhere else....This casino is awful......
804igor
20 Feb 2021 - Pasangan
I went to this place with my wife for her birthday. Everything was perfect, from food to drinks but the service provided by this girl, AnAn was something I had never experienced before. It was definitely a great day in which the great service made a huge difference.
FarAway448202
19 Feb 2021 - Pasangan
Victoria Lopez was so awesome. She noticed that I got excited about an item that was in the store and made me feel good about being silly. I loved her Pink hair, it really did give her a fun approachable persona!
clerkc
18 Feb 2021 - Keluarga
She is very courteous & accommodating, makes the players feel welcomed. She is very proficient with her skills. On the said trip I was with my wife, sister, mother and sister in law, we all played in her area and all felt satisfied.
Lokasi
2500 E 2nd St
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Grand Sierra Resort and Casino?
Grand Sierra Resort and Casino beralamat di 2500 E 2nd St
Pukul berapa waktu check-in & check-out di Grand Sierra Resort and Casino?
Waktu untuk check-in di Grand Sierra Resort and Casino adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Grand Sierra Resort and Casino?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Grand Sierra Resort and Casino tersedia fasilitas kolam renang?
Ya, di Grand Sierra Resort and Casino tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
TV di area umum
Arena game center
Kabana kolam renang (biaya tambahan)
Ski
Ruang perawatan spa
Meja biliar
Fasilitas gym
Bowling
Kolam renang outdoor
Payung kolam renang
Spa layanan lengkap
Kasino
Area piknik
Snack bar/deli
Kursi berjemur di kolam renang
Ruang game
Fasilitas gym 24 jam
Kolam renang anak
Klub malam
Hewan Peliharaan
Hewan peliharaan dibolehkan
Hanya hewan penuntun yang diperbolehkan
Hewan peliharaan tidak diperbolehkan
Fasilitas Anak
Klub anak
Area bermain anak-anak
Klub anak (gratis)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 8.996 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.5
Pasangan
2.6K
Keluarga
2.7K
Wisata sendiri
706
Berlibur dengan teman
1.3K
Bisnis
1.2K
sunburnedBob
22 Feb 2021 - Pasangan
Wouldn’t stay here for free. In fact we didn’t. 3:00 check in rush was uncomfortably long a a bad way to start the stay. Finally get through the line only to be told our room was not ready and she couldn’t even give me a time when it would be. I gave her a 5:00 deadline. If you can’t have my room 2 hours late I don’t want it. We had dinner reservations and if we couldn’t get dressed and to the restaurant in time I might as well drive home. At 5:00 that’s what we did. I’m not spending any money at the bars, restaurants, or gaming floors. With so many hotels to choose from. I will no longer stay at the Grand Sierra
StephieTheGreat
22 Feb 2021 -
This hotel really amazes me! It’s as if they have taken COVID as an excuse to cut back services and decrease the guest’s experience. When I checked in I asked specifically if they had housekeeping since many places do not because of COVID. The girl said “oh yes, we do have housekeeping”. Thus, I was expecting housekeeping the second day. When the second day came and went, I thought maybe it was only every two days. I came back to my room the second day and no luck. When I got back on my third day I thought for sure i would come back to a clean room! WRONG! I called housekeeping and they gave me the cliche cop-out “we are just trying to stay safe” crap and that I had to request it ahead of time. Really?? Amazing, this hotel lets people smoke all they want down in the casino launching the COVID particles far and wide for everyone to inhale!! Yet, they won’t go in and clean a person’s room??? Really???? So many other things were ruined by their chicken sh*t COVID policies! I may not mind if they did not still tack on a resort fee. Plus, the crowds at the hotel are utterly horrible!!! Good luck getting back to your room, you may be waiting a few hours. Need to park your car? Forget about valet, they are closed due to “the virus”!!! So, be sure to be ready to hike a mile or two from your car to the casino unless you are a compulsive gambler and you can park in their infinity “I can’t believe I spent my life savings on gambling” club parking space. The casino like all casinos in NV, reek of cigarette smoke. They need to follow the examples of their sister casinos in Macau and BAN SMOKING! What good is all this COVID theater when smoking is allowed like this? WHAT! A! JOKE! JUst like this casino! Also, room service!? Forget about that, that’s also been cut due to COVID. Guess it’s way too dangerous to *gasp* drop off a sandwich at someone’s door! And the restaurants are still limited to reservations (even though the state of NV moved away form this). Next time, I will be a bit wiser and pick a place downtown where the crowds are less and the hotel is a b bit more flexible when it comes to resort amenities. Grand Sierra should be ashamed of themselves charging these resort fees when SOOOO many things have been cut out. They should be ASHAMED that they LIED about housekeeping. Go somewhere else....This casino is awful......
804igor
20 Feb 2021 - Pasangan
I went to this place with my wife for her birthday. Everything was perfect, from food to drinks but the service provided by this girl, AnAn was something I had never experienced before. It was definitely a great day in which the great service made a huge difference.
FarAway448202
19 Feb 2021 - Pasangan
Victoria Lopez was so awesome. She noticed that I got excited about an item that was in the store and made me feel good about being silly. I loved her Pink hair, it really did give her a fun approachable persona!
clerkc
18 Feb 2021 - Keluarga
She is very courteous & accommodating, makes the players feel welcomed. She is very proficient with her skills. On the said trip I was with my wife, sister, mother and sister in law, we all played in her area and all felt satisfied.
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