Highland Lake Inn & Resort, Henderson
Highland Lake Inn & Resort, Henderson
Highland Lake Inn & Resort, Henderson
Highland Lake Inn & Resort, Henderson
Highland Lake Inn & Resort, Henderson
+ 111 lainnya
Lodge

Highland Lake Inn & Resort

Henderson

Review

Tripadvisor
Dari 516 review
Review yang paling membantu
jasoncB4599QE
28 Okt 2020
Issues:: Woodrow House, room 9. Fireplace in the community room did not work. Called Friday night and again Saturday. Finally fixed at 1 pm.Saturday. Remote for tv didn't work. It was fixed after a call. Commode in bathroom wouldn't flush, nearly overflowed. Fixed that on my own after many plunges. Cold water faucet in sink only had a small trickle of water. Told maintenance at 1 pm on Saturday. Never got fixed. Had dinner reservations for both Saturday dinner and Sunday brunch. Within 10 minutes of being seated, the manager came over and asked to speak with me privately.We went into the very small hallway between the dining area and the foyer where multiple people could hear our conversation. He said staff had heard me coughing. I disagreed and asked to speak with at least one of the staff. He refused, but said 5 staff had heard me cough. I again denied it.Unbelievable! Got back to Florida Monday. Took the COVID test Tuesday.. Negative. Have attempted several calls to the owner and restaurant manager, only going to voicemail. Have sent letters to both with copies of my negative test. Still no response. I want apologies for my experience and my $$ back!
RobinTom
22 Jan 2021
We stayed in one of the small cabins. It was rustic, yet warm and charming. Due to COVID-19 precautions, I cannot speak to housekeeping service during stay, but the cabin was definitely clean on arrival. On every occasion that I visited the front desk, the attendant was friendly and helpful. We were given vouchers for the wonderful Seasons restaurant since breakfast was unavailable. Dinner & the Holiday Brunch were outstanding. The grounds of the property are fun to roam. And, my favorite part was visiting the goats daily. It was the middle of winter & we still loved our stay. Cannot get back when the weather warms to allow for more fun at the lake and on the property.
Leatherneck06
20 Jan 2021
We have been staying here for more than 2o years. Recently, we have stayed in December and Januaryand love this place. Especially the customer service we received from Steve at the front desk. He was always helpful, friendly and at our service. We highly recommend the Highland Lakes Inn for a peaceful and restful holiday.
mtrkcr
02 Jan 2021 - Keluarga
Stayed in one of poolside houses and it was definitely not worth the money. These homes are very old which can give them some fun idiosyncrasies (like none of the floors are level — everything is at a slant) and it gave us some fun stories. The resort is also happens to be very near to our family who lives in the area, so that was nice and convenient. However, the negatives outweigh the positives in this case. There were nails sticking up from floor in kitchen. They had a padded mat laying over the top of it, but it had shifted and one of us ended up stepping on it. Also had nails sticking out of wood border between flooring of kitchen/dining area. The furniture is not just dated but worn out. The sofa had tears, and the padding on the arms had worn away such that the wood was all that could be felt under the cover. The love seat had no support left in it, so you practically sat on the floor when sitting on it. But the most disturbing thing that we found (fortunately on our final morning there) was rodent droppings on the kitchen counters. We had actually noticed them a day or two prior, but assumed it was the seeds from bagels we’d had. We thoroughly cleaned the counter after that and moved the bagels to a different counter. On our final morning at the house we found the droppings again (on original counter) as well as droppings on the stove top. When we checked out later that morning, we told the employee at the desk about the droppings as well as the dangerous nails. He said he’d “note it down”. We paid a lot of money for our stay and it definitely was not worth the cost. We wouldn’t stay here again and wouldn’t recommend to others.
sfrederick2018
24 Feb 2021
My Wife & I love the Highland Lake Inn in Flat Rock. We have been coming to this property for 23 years!! We come here in Winter, Spring, Summer & Fall. The beautifully secluded property is located in Flat Rock, NC & just minutes from Downtown Hendersonville & 30 Minutes from Downtown Asheville. The property is dog friendly, has a world class restaurant, Season’s, & a small lake that is perfect for canoeing or just paddling around & relaxing. They have many different types of accommodations from cottages, rustic cabins large & small or even Lodges that can accommodate large groups for Weddings or Corporate Training Programs. The local area is rich with outdoor activities & yearly cultural events to enjoy. Visit the Highland Lake Inn once & I guarantee you will be returning for years to come.
Lokasi
86 Lily Pad Lane
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
4 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Highland Lake Inn & Resort?
Highland Lake Inn & Resort beralamat di 86 Lily Pad Lane
Pukul berapa waktu check-in & check-out di Highland Lake Inn & Resort?
Waktu untuk check-in di Highland Lake Inn & Resort adalah mulai dari pukul 4 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Highland Lake Inn & Resort?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Highland Lake Inn & Resort tersedia fasilitas kolam renang?
Ya, di Highland Lake Inn & Resort tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Area piknik
Meja biliar
Arena game center
Tenis
Kolam renang outdoor
Kursi berjemur di kolam renang
Taman
Lapangan tenis outdoor
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Layanan Gratis
Sarapan gratis
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 516 review
Kebersihan
4.5
Kamar
4.0
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
203
Keluarga
175
Wisata sendiri
12
Berlibur dengan teman
38
Bisnis
21
jasoncB4599QE
28 Okt 2020 -
Issues:: Woodrow House, room 9. Fireplace in the community room did not work. Called Friday night and again Saturday. Finally fixed at 1 pm.Saturday. Remote for tv didn't work. It was fixed after a call. Commode in bathroom wouldn't flush, nearly overflowed. Fixed that on my own after many plunges. Cold water faucet in sink only had a small trickle of water. Told maintenance at 1 pm on Saturday. Never got fixed. Had dinner reservations for both Saturday dinner and Sunday brunch. Within 10 minutes of being seated, the manager came over and asked to speak with me privately.We went into the very small hallway between the dining area and the foyer where multiple people could hear our conversation. He said staff had heard me coughing. I disagreed and asked to speak with at least one of the staff. He refused, but said 5 staff had heard me cough. I again denied it.Unbelievable! Got back to Florida Monday. Took the COVID test Tuesday.. Negative. Have attempted several calls to the owner and restaurant manager, only going to voicemail. Have sent letters to both with copies of my negative test. Still no response. I want apologies for my experience and my $$ back!
RobinTom
22 Jan 2021 -
We stayed in one of the small cabins. It was rustic, yet warm and charming. Due to COVID-19 precautions, I cannot speak to housekeeping service during stay, but the cabin was definitely clean on arrival. On every occasion that I visited the front desk, the attendant was friendly and helpful. We were given vouchers for the wonderful Seasons restaurant since breakfast was unavailable. Dinner & the Holiday Brunch were outstanding. The grounds of the property are fun to roam. And, my favorite part was visiting the goats daily. It was the middle of winter & we still loved our stay. Cannot get back when the weather warms to allow for more fun at the lake and on the property.
Leatherneck06
20 Jan 2021 -
We have been staying here for more than 2o years. Recently, we have stayed in December and Januaryand love this place. Especially the customer service we received from Steve at the front desk. He was always helpful, friendly and at our service. We highly recommend the Highland Lakes Inn for a peaceful and restful holiday.
mtrkcr
02 Jan 2021 - Keluarga
Stayed in one of poolside houses and it was definitely not worth the money. These homes are very old which can give them some fun idiosyncrasies (like none of the floors are level — everything is at a slant) and it gave us some fun stories. The resort is also happens to be very near to our family who lives in the area, so that was nice and convenient. However, the negatives outweigh the positives in this case. There were nails sticking up from floor in kitchen. They had a padded mat laying over the top of it, but it had shifted and one of us ended up stepping on it. Also had nails sticking out of wood border between flooring of kitchen/dining area. The furniture is not just dated but worn out. The sofa had tears, and the padding on the arms had worn away such that the wood was all that could be felt under the cover. The love seat had no support left in it, so you practically sat on the floor when sitting on it. But the most disturbing thing that we found (fortunately on our final morning there) was rodent droppings on the kitchen counters. We had actually noticed them a day or two prior, but assumed it was the seeds from bagels we’d had. We thoroughly cleaned the counter after that and moved the bagels to a different counter. On our final morning at the house we found the droppings again (on original counter) as well as droppings on the stove top. When we checked out later that morning, we told the employee at the desk about the droppings as well as the dangerous nails. He said he’d “note it down”. We paid a lot of money for our stay and it definitely was not worth the cost. We wouldn’t stay here again and wouldn’t recommend to others.
sfrederick2018
24 Feb 2021 -
My Wife & I love the Highland Lake Inn in Flat Rock. We have been coming to this property for 23 years!! We come here in Winter, Spring, Summer & Fall. The beautifully secluded property is located in Flat Rock, NC & just minutes from Downtown Hendersonville & 30 Minutes from Downtown Asheville. The property is dog friendly, has a world class restaurant, Season’s, & a small lake that is perfect for canoeing or just paddling around & relaxing. They have many different types of accommodations from cottages, rustic cabins large & small or even Lodges that can accommodate large groups for Weddings or Corporate Training Programs. The local area is rich with outdoor activities & yearly cultural events to enjoy. Visit the Highland Lake Inn once & I guarantee you will be returning for years to come.
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