Hilton Garden Inn Reno, Washoe
Hilton Garden Inn Reno, Washoe
Hilton Garden Inn Reno, Washoe
Hilton Garden Inn Reno, Washoe
Hilton Garden Inn Reno, Washoe
+ 114 others
Hotel

Hilton Garden Inn Reno

Washoe

Reviews

Tripadvisor
From 780 reviews
The most helpful reviews
hbbxvb
15 Nov 2020
We stayed only one night. There was a sticker on the door saying the room was clean but both nightstands had gunk on them from a prior traveler and there was a mass of hair in the shower. It was disappointing and worrisome because of COVID. We stayed at another Hilton property during same trip and it was clean.
177ls
05 Nov 2020 - Pasangan
We stayed here overnight before heading out of town. Close enough location to the airport. Room was clean enough. Restaurant/bar were not open due to COVID. Front desk gal was really nice and helpful when we checked in. We had an early flight the next morning. Went to front desk to check out and had to ask the gentleman for breakfast to go bag. He seemed rather agitated to even converse. We went to our car to load up and found that the window had been smashed. (Nothing was stolen but our car had been searched, glove compartment left open, front console opened). My husband went back inside to find the front desk guy, and he was nowhere to be found. Not behind front desk, not in kitchen. Nowhere. Like he was hiding from us. We then noticed it was not just our car. Ours was one of several in a row. Since we were running late to airport, we drove with a broken window. We called Hilton and the hotel directly and were told that they are not responsible for car break ins. Hilton did refund our points that we had used to stay there, but we still had to pay the car rental company over $300.00 for the broken window. Just wanted to share. Still not happy about all of this. We were in town celebrating our anniversary and this is how our trip ended.
Ammo68
22 Okt 2020 - Bisnis
Long time Diamond member and I can’t remember seeing a Hilton property so beat up and dirty Dirty stained walls in common areas . Gross stained carpet in the elevator I don’t understand why the breakfast is closed due to “ Covid “ when the Hampton In Sparks . Total sham because they just don’t want to open it Come on now , don’t use Covid as a excuse not to step up to the plate That’s shameful I checked out and moved to the Hampton In in sparks . 8-10 miles away with a river walk , clean rooms , and hot breakfast PS : when a hotel only responds to positive comments and not the negative ones , what does that tell you
474kathleenl
18 Okt 2020 - Pasangan
We usually enjoy this particular property and have stayed here a lot. I'm pretty sure it was just they gave us a really bad room last night. Street noise and light leakage all night long. I also get concerned when individual Hilton properties start enacting requirements that Hilton has not announced which means they're just doing it on their own. They now require a credit card to be run despite the fact that I'm a diamond member and have one on file..... they did explain this was to prevent fraud but I am always suspicious when Hilton doesn't announce new policies.
Iownit
17 Okt 2020
I wouldn't stay here again. There are better hilton properties in the area. The check in woman was not covering her nose with her mask. The hallways and elevator floors were pretty dirty. The room was fine but the overall feel of the place - I don't know how to describe it - felt weird. The morning front desk people were appropriately masked and genuinely friendly and helpful.
Location
9920 Double R Blvd
maps
1
Malam

About Accommodation

Check-in & check-out time
Check-in time:
3 PM
Check-out time:
noon
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
Di mana alamat Hilton Garden Inn Reno?
Hilton Garden Inn Reno beralamat di 9920 Double R Blvd
Pukul berapa waktu check-in & check-out di Hilton Garden Inn Reno?
Waktu untuk check-in di Hilton Garden Inn Reno adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Hilton Garden Inn Reno?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Hilton Garden Inn Reno tersedia fasilitas kolam renang?
Ya, di Hilton Garden Inn Reno tersedia kolam renang yang bisa kamu gunakan.
Faciliies
Popular Facilities
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
TV di area umum
Fitness
Ski
Fasilitas gym
Kolam renang indoor
Kolam renang outdoor
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Hanya hewan penuntun yang diperbolehkan
Kesehatan & Medis
Spa
 

Reviews

Oops, there are no reviews yet
Let’s book this accommodation and leave a review after your stay.
4.0
From 780 reviews
Kebersihan
4.5
Kamar
4.0
Lokasi
4.0
Layanan
4.0
Nilai
4.0
Pasangan
173
Keluarga
195
Wisata sendiri
57
Berlibur dengan teman
23
Bisnis
302
hbbxvb
15 Nov 2020 -
We stayed only one night. There was a sticker on the door saying the room was clean but both nightstands had gunk on them from a prior traveler and there was a mass of hair in the shower. It was disappointing and worrisome because of COVID. We stayed at another Hilton property during same trip and it was clean.
177ls
05 Nov 2020 - Pasangan
We stayed here overnight before heading out of town. Close enough location to the airport. Room was clean enough. Restaurant/bar were not open due to COVID. Front desk gal was really nice and helpful when we checked in. We had an early flight the next morning. Went to front desk to check out and had to ask the gentleman for breakfast to go bag. He seemed rather agitated to even converse. We went to our car to load up and found that the window had been smashed. (Nothing was stolen but our car had been searched, glove compartment left open, front console opened). My husband went back inside to find the front desk guy, and he was nowhere to be found. Not behind front desk, not in kitchen. Nowhere. Like he was hiding from us. We then noticed it was not just our car. Ours was one of several in a row. Since we were running late to airport, we drove with a broken window. We called Hilton and the hotel directly and were told that they are not responsible for car break ins. Hilton did refund our points that we had used to stay there, but we still had to pay the car rental company over $300.00 for the broken window. Just wanted to share. Still not happy about all of this. We were in town celebrating our anniversary and this is how our trip ended.
Ammo68
22 Okt 2020 - Bisnis
Long time Diamond member and I can’t remember seeing a Hilton property so beat up and dirty Dirty stained walls in common areas . Gross stained carpet in the elevator I don’t understand why the breakfast is closed due to “ Covid “ when the Hampton In Sparks . Total sham because they just don’t want to open it Come on now , don’t use Covid as a excuse not to step up to the plate That’s shameful I checked out and moved to the Hampton In in sparks . 8-10 miles away with a river walk , clean rooms , and hot breakfast PS : when a hotel only responds to positive comments and not the negative ones , what does that tell you
474kathleenl
18 Okt 2020 - Pasangan
We usually enjoy this particular property and have stayed here a lot. I'm pretty sure it was just they gave us a really bad room last night. Street noise and light leakage all night long. I also get concerned when individual Hilton properties start enacting requirements that Hilton has not announced which means they're just doing it on their own. They now require a credit card to be run despite the fact that I'm a diamond member and have one on file..... they did explain this was to prevent fraud but I am always suspicious when Hilton doesn't announce new policies.
Iownit
17 Okt 2020 -
I wouldn't stay here again. There are better hilton properties in the area. The check in woman was not covering her nose with her mask. The hallways and elevator floors were pretty dirty. The room was fine but the overall feel of the place - I don't know how to describe it - felt weird. The morning front desk people were appropriately masked and genuinely friendly and helpful.
You’ve reported a review.
A problem occurred and we need a while to fix it. Please try again later.
You’ve already reported this review, and we’re currently checking your report.
Yay! You’ve successfully logged in
You’ve reported a review.
A problem occurred and we need a while to fix it. Please try again later.
You’ve already reported this review, and we’re currently checking your report.