Stayed here numerous times over the years and had a great experience each time. This time was different.
Service - Hotel implemented a new policy where they would only clean rooms every few days instead of daily…although they will empty your trash upon request.
Cleanliness - While dining at the pool restaurant, I observed a server pick up trash and other debris off of the ground, throw it away, then walk straight to the bar and pick up food for another table, all without washing or sanitizing her hands.
Adult pool - There is a “Quiet Resort Pool” for those 18 and older. Tonight this pool was packed with children playing water polo. There doesn’t seem to be any staff supervision in the pool area to enforce the rules.
I’m not sure why things have gone downhill or if management or ownership is even aware of it, but I won’t be staying here again, nor can I recommend this hotel to family, friends or coworkers.